> For the complete documentation index, see [llms.txt](https://help.sipgate.de/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.sipgate.de/trunking/en/3cx-sipgate-verbinden.md).

# Connect 3CX and sipgate

Currently, it is possible to connect the following 3CX plans with a sipgate trunk:

* 3CX PRO (Professional)
* 3CX ENT (Enterprise)

{% hint style="info" %}
**Important:** The 3CX PRO and 3CX ENT plans can be connected to sipgate via a provider template. Other 3CX plans currently do not offer this option.
{% endhint %}

For some time now, sipgate can no longer be selected as a provider in 3CX, so this must be done using a custom template. The template can [be downloaded using the following link](https://drive.google.com/file/d/1M1nqbwNldjHmcc5gmos8RIddg0KnXwwF/view?usp=drive_link).

{% stepper %}
{% step %}

#### Upload template

After you have logged in to the 3CX portal, you can via **Advanced - Templates - Provider templates - import"** upload our template

![Import 3CX provider template](/files/7add86c904451a27581a076dac885d0251ff81ea)
{% endstep %}

{% step %}

#### Enter trunk data

Then also the **main trunk number**, **SIP user ID** and the associated **authentication password** need to be added:

![3CX trunk data](/files/dc0620733dbe2884169daa6643f5472ce363418e)

You can find this data at sipgate under **Account management → Trunks → 3CX**. You can find the main trunk number under Phone numbers (top number).

![sipgate trunk data](/files/7b0e2f5523e1ffc7ca92100076d18b95898ff966)
{% endstep %}

{% step %}

#### Set transport protocol

In the configuration, the transport protocol should be set to UDP:

![Transport protocol to UDP](/files/04022c395a8bbfff5f0ee347866eb972f3cf0be9)

The message about the "unverified provider ..." can be ignored:

![Ignore message](/files/df2c1085d8eb003308e333dfd9cc34458600a48b)
{% endstep %}
{% endstepper %}


---

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