Connect 3CX & sipgate

Instructions for connecting 3CX PRO and 3CX ENT with a sipgate trunk.

Currently, it is possible to connect the following 3CX plans with a sipgate trunk:

• 3CX PRO (Professional)

• 3CX ENT (Enterprise)

Important: The 3CX PRO and 3CX ENT plans can be connected to sipgate via a provider template. Other 3CX plans currently do not offer this option.

For some time now, sipgate can no longer be selected as a provider in 3CX, so this must be done using a custom template. The template can be downloaded using the following link.

1

Upload template

After you have logged in to the 3CX portal, you can via Advanced - Templates - Provider templates - import" upload our template

Import 3CX provider template

2

Enter trunk data

Then also the main trunk number, SIP user ID and the associated authentication password need to be added:

3CX trunk data

You can find this data at sipgate under Account management → Trunks → 3CX. You can find the main trunk number under Phone numbers (top number).

sipgate trunk data

3

Set transport protocol

In the configuration, the transport protocol should be set to UDP:

Transport protocol to UDP

The message about the "unverified provider ..." can be ignored:

Ignore message