Connect 3CX & sipgate

Instructions for connecting 3CX PRO and 3CX ENT with a sipgate trunk.

Currently, it is possible to connect the following 3CX tariffs with a sipgate trunk:

• 3CX PRO (Professional)

• 3CX ENT (Enterprise)

Important: The 3CX PRO and 3CX ENT tariffs can be connected with sipgate via a provider template. Other 3CX tariffs do not currently offer this option.

For some time now, sipgate is no longer selectable as a provider in 3CX, so this can only be done via a custom template. The template can be downloaded at the following link.

1

Upload template

After logging in to the 3CX portal, you can Advanced - Templates - Provider Templates - import" upload our template

Import 3CX provider template

2

Enter trunk data

Then the trunk main number, SIP user ID and the corresponding authentication password also need to be added:

3CX trunk data

You can find this data at sipgate under Account management → Trunks → 3CX. You can find the trunk main number under Phone numbers (top phone number).

sipgate trunk data

3

Set transport protocol

In the configuration, the transport protocol should be set to UDP:

Transport protocol set to UDP

The message about the "untested provider ..." can be ignored:

Ignore message