> For the complete documentation index, see [llms.txt](https://help.sipgate.de/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.sipgate.de/cloud-telefonanlage/en/using-sipgate/voicemails-und-ivr/wie-lege-ich-eine-gruppen-voicemail-an.md).

# How do I create a group voicemail?

{% hint style="info" %}
**Note:** The function *Groups* is **only available to customers on sipgate classic** available. On sipgate neo, it is integrated in a different form.
{% endhint %}

As an administrator, you have the option to create a **voicemail** for each of your groups. Calls to the group’s phone number or extension then end up — if desired — in the so-called **voicemail** of the group. To set up the group voicemail, go to the corresponding [**group routing**](https://app.sipgate.com/groups). There, set up a **forwarding** to the voicemail, where you define under which conditions the voicemail should be active.

Once the voicemail is set up, you have the option to **upload a custom greeting** or record one. Alternatively, you can use the **standard greetings** from sipgate. All members of the group can view **transcripts** in the event list and listen to the recorded **messages** .


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