How do I choose or hide the caller ID?

Choose or hide the caller ID in sipgate - settings for outgoing calls.

You can set which caller ID you want to transmit. By default, no sender number is set. You can use both your mobile number and a landline number or, for example, a number from your switchboard set. This only applies to calls within Germany; abroad, your sipgate number will always be displayed.

As admin click in the account management on the user for whom you want to set the caller ID. The routing opens, where you can, with one click on the desired VoIP phone, the caller ID change or suppress with the gear icon.

As user click under My telephony click on the menu item Navigation and select the desired device out. You can also set the caller ID here with the gear icon.

In the field displayed number you can use an already assigned number as caller ID set, or Sender number suppress it. If you display the caller ID by default, you can later suppress it as needed for individual calls using the key combination *31# before the actual number.\

• Your original incoming number is visible to the police, emergency services, call centers, law enforcement authorities at all times. The misuse of this service is punishable.

• To transmit sender numbers not assigned to your account, a function called Clip no Screening is used. Since not all networks and providers support this, we cannot guarantee - especially for calls abroad - that the desired number will always be displayed at the destination.

• If an international number is set as the caller ID, calls or faxes to special numbers such as 0800 may not be possible in some cases. Some providers of special numbers only allow connections from German landline and mobile numbers.

Important: The sender number set here is not automatically transferred to the sipgate app. Here, as a user, you must once again your set your caller ID.