# How do I set up sipgate Webphone?

With the webphone, you can make calls directly in the browser—no additional software required. For good voice quality, we recommend a headset. Alternatively, you can **sipgate app** .

**Supported browsers**

* Brave from v1.8.95
* Chrome from v75
* Edge from v79 (Chromium, Windows 10)
* Safari: yes
* Internet Explorer 11: not supported

**Start webphone**

1. Go to *My Telephony*.
2. Click at the bottom left on **Webphone**.
3. Your selected phone connects automatically.

{% hint style="info" %}
**Note:** The button only appears if you have set up a VoIP phone in the account. Admins do not see the button when switching to another user's view.
{% endhint %}

**Phone numbers**\
The webphone displays the phone number for incoming and outgoing calls. If multiple phones are set up, you can select the desired number here.

**Test function**

* Call the **10005** for free to check the voice quality.
* If you have problems: check the audio input and output in your computer's system settings.

**Important functions**

* **Calls:** Enter or paste phone numbers (spaces, +, -, () are allowed). Unknown numbers appear as *Unknown*until they are saved in the contacts.
* **Call forwarding (transfer):** \*
  * Key combination: ∗3 + phone number + # → connection is established.
  * Menu: *Transfer* click, select phone number/contact → confirm.
  * Cancel: enter ∗8 → wait for the announcement.
* **Notifications:** Under *Settings → Push notifications* activate. *With multiple monitors, notices appear only on monitor 1.*

![](/files/49285e4a11cf435ea4af4754d2ec73955194d4e6)

* **Audio settings:** Adjust the volume in the operating system or on the headset. In Chrome, Brave, and Opera, a separate device can be selected for the ringtone.

**Restrictions**

* No three-way conferences (instead, use a VoIP app or a VoIP phone).
* Click2Dial is prepared, but not yet available.

**Security and technology**

* Voice codecs: G.711 (60–100 kbit/s), G.722 (160–200 kbit/s).
* Encryption: signaling via TLS, voice via SRTP.


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