> For the complete documentation index, see [llms.txt](https://help.sipgate.de/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.sipgate.de/cloud-telefonanlage/en/using-sipgate/telefonie/wie-richte-ich-die-funktionstasten-auf-dem-snom-telefon-ein.md).

# How do I set up the function keys on the snom phone?

All snom phones (with the exception of the cordless models M3 and M9) allow function keys to be assigned with sipgate functions. The following functions can be assigned to corresponding keys:

* **Recording**
* **Swap**
* **Transfer**
* **Conference**

To do this, open the web interface of your phone. Select **setup** and then **Function keys**. Change the **key assignment** as shown in the image below:

![Screen\_Shot\_2015-10-30\_at\_11.55.12.png](/files/0e5ed9cad35d739b51cd0aadd7e8b65d7f3d1399)

If, for example, you want to forward a caller directly to a **specific extension** transfer, please proceed as shown above for the **keys P1 to P12** . In doing so, replace the **example phone numbers** simply with the phone numbers you want to forward to.

{% hint style="info" %}
**Note:** The **function key type** must also be DTMF in this case.\\

**Tip**: An overview of the keyboard shortcuts can be found at the following link:
{% endhint %}

[keyboard shortcuts](https://help.sipgate.de/hc/de/articles/4402762521489-Tastenk%C3%BCrzel-bei-sipgate)

#### Set up function key for Pick Up:

Select your desired key starting with P1 and define the type as Direct dial (if necessary, SpeedDial). Define for **Number** the command: \*9

#### Set up call forwarding on function keys

Call forwarding can also be programmed on one of the freely programmable function keys.

➔ Please log in to the **web configuration** of the phone.

➔ Select the menu item **Function keys.**

➔ Select one of the freely programmable keys.

➔ Under **Context** select the identity for which the forwarding should apply.

➔ Under **Type** the option **Forwarding to** out.

➔ Enter under **Number** the phone number to which calls should be forwarded.

➔ Enter in the field **short form** a unique identifier of your choice.

➔ Click on **Apply**\\

If you then press the function key, it will light up continuously. The display will show the message at the bottom: **Forward all: phone number**. If several identities are stored in the phone, the forwarding is only shown on the display when the relevant identity has been selected using the phone's cursor keys.


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