# How do I set up the function keys on the snom phone?

All snom phones (with the exception of the cordless models M3 and M9) allow the function keys to be assigned sipgate functions. The following functions can be assigned to the corresponding keys:

* **Recording**
* **Toggle**
* **Transfer**
* **Conference**

To do this, open the web interface of your phone. Select **setup** and then **Function keys**. Change the **key assignment** as shown in the image below:

![Screen\_Shot\_2015-10-30\_at\_11.55.12.png](/files/0e5ed9cad35d739b51cd0aadd7e8b65d7f3d1399)

If, for example, you want to forward a caller directly to a **specific extension** using a key shortcut, please proceed as shown above for the **P1 to P12 keys** . In doing so, simply replace the **example phone numbers** with the phone numbers to which you want to forward calls.

{% hint style="info" %}
**Note:** The **function key type** must also be DTMF in this case.\\

**Tip**: You can find an overview of the key shortcuts under the following link:
{% endhint %}

[Key shortcuts](https://help.sipgate.de/hc/de/articles/4402762521489-Tastenk%C3%BCrzel-bei-sipgate)

#### Set up function key for Pick Up:

Starting with P1, select the key you want and define the type as direct dial (if necessary, SpeedDial). For **Number** enter the command: \*9

#### Set up call forwarding on function keys

Call forwarding can also be programmed on one of the freely programmable function keys.

➔ Please log in to the **web configuration** of the phone.

➔ Select the menu item **Function keys.**

➔ Select one of the freely programmable keys.

➔ Under **context** select the identity for which the forwarding should apply.

➔ Under **Type** the option **forward to** .

➔ Enter under **Number** the phone number to which calls should be forwarded.

➔ Enter in the field **short form** a unique identifier for you.

➔ Click on **Apply**\\

If you then press the function key, it will light up continuously. The display will show the message at the bottom **Forward all: phone number**. If several identities are stored in the phone, the forwarding is only shown on the display when the relevant identity has been selected using the phone's cursor keys.


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