> For the complete documentation index, see [llms.txt](https://help.sipgate.de/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.sipgate.de/cloud-telefonanlage/en/using-sipgate/telefonie/wie-richte-ich-die-funktionstasten-auf-dem-snom-telefon-ein.md).

# How do I configure the function keys on the snom phone?

All snom phones (with the exception of the cordless models M3 and M9) allow function keys to be assigned sipgate functions. The following functions can be assigned to the corresponding keys:

* **Recording**
* **Toggle**
* **Transfer**
* **Conference**

To do this, open the web interface of your phone. Select **setup** and then **Function keys**. Change the **key assignment** as shown in the image below:

![Screen\_Shot\_2015-10-30\_at\_11.55.12.png](/files/0e5ed9cad35d739b51cd0aadd7e8b65d7f3d1399)

If, for example, you want to forward a caller directly to a **specific extension** using a key shortcut, please proceed as shown above for the **keys P1 to P12** . In doing so, simply replace the **example phone numbers** with the phone numbers to which you want to forward calls.

{% hint style="info" %}
**Note:** The **function key type** must also be DTMF in this case.\\

**Tip**: An overview of the keyboard shortcuts can be found at the following link:
{% endhint %}

[keyboard shortcuts](https://help.sipgate.de/hc/de/articles/4402762521489-Tastenk%C3%BCrzel-bei-sipgate)

#### Set up function key for Pick Up:

Select your desired key starting from P1 and define the type as Direct Dial (if applicable, SpeedDial). Define at **Number** the command: \*9

#### Set up call forwarding on function keys

Call forwarding can also be programmed on one of the freely programmable function keys.

➔ Please log in to the **web configuration** of the phone.

➔ Select the menu item **Function keys.**

➔ Select one of the freely programmable keys.

➔ Under **Context** select the identity for which the forwarding should apply.

➔ Under **Type** the option **Forward to** .

➔ Enter the number to which calls should be forwarded under **Number** .

➔ Enter in the field **short form** a unique identifier for you.

➔ Click on **Apply**\\

If you then press the function key, it will light up continuously. The display will show the message at the bottom **Forward all: phone number**. If multiple identities are stored on the phone, the forwarding is only shown on the display if the relevant identity has been selected using the phone's cursor keys.


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