How do I upload individual hold music for call waiting?

Upload your own hold music in sipgate and use it as hold music for calls.

You have the option to customize the default hold music played while a call is on hold. This feature allows callers to recognize that their call is being held in the queue, for example during a transfer.

As an admin, go to account management and select the menu item Phone system ➔ Customization from the left-hand menu.

Under Hold call click the gear icon next to hold music.

At this point, you can upload your own audio file in *.mp3 format (up to 10 MB).