> For the complete documentation index, see [llms.txt](https://help.sipgate.de/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.sipgate.de/cloud-telefonanlage/en/using-sipgate/telefonie/wie-kann-ich-mit-sipgate-telefonieren.md).

# How can I make calls with sipgate?

sipgate offers various options to make your telephony convenient. In addition to the classic physical VoIP phones, VoIP routers, and the mobile network, there are other ways to make calls with sipgate: via webphone, or with the [sipgate app](https://www.sipgate.de/app).

#### **The sipgate app**

The sipgate app offers an extended range of functions for your business telephony and combines various integrations with the functions of the sipgate cloud phone system in one place. It is already included free of charge in every tariff and offers, among other things, the following functions:

* numerous CRM integrations (for example HubSpot, pipedrive, salesforce, Zoho and others)
* Contact synchronization for sipgate, Microsoft, and Google
* Call control
* Status display
* Real-time call notes
* Click-to-dial extension for Google Chrome
* Call forecasting
* Call logging
* Call statistics
* Callback list
* Noise suppression

You can currently download the desktop version of the sipgate app, which is available for various operating systems such as macOS, Windows, and Linux.

There is also a web version that lets you use a reduced range of features of the sipgate app.

{% hint style="warning" %}
**Important:** Current information about the sipgate App can be found [on our website](https://www.sipgate.de/app).
{% endhint %}

#### **What is the perfect telephony solution for me?**

A **Softphone** is the perfect solution for advanced telephony functions and a user-friendly interface for making calls directly from your desktop.

**The sipgate app** offers you a complete business telephony solution in one place with many integrations that make your customer conversations more valuable in cooperation with your CRM.

**Important**: Calls are automatically disconnected after 6 hours, regardless of the telephony solution selected. For calls to external providers, the maximum call duration is 2.5 hours.


---

# Agent Instructions
This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com.

## Querying This Documentation
If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter, and the optional `goal` query parameter:

```
GET https://help.sipgate.de/cloud-telefonanlage/en/using-sipgate/telefonie/wie-kann-ich-mit-sipgate-telefonieren.md?ask=<question>&goal=<endgoal>
```

`ask` is the immediate question: it should be specific, self-contained, and written in natural language.
`goal` is optional and describes the broader end goal you are ultimately trying to accomplish on behalf of the user. GitBook uses it to tailor the answer towards what is most useful for that goal.

The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.
