> For the complete documentation index, see [llms.txt](https://help.sipgate.de/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.sipgate.de/cloud-telefonanlage/en/using-sipgate/telefonie/wie-kann-ich-die-anrufziele-sperren.md).

# How can I block call destinations?

Whether expensive international destinations or certain numbers – as an admin, you have the option to **Call destinations** block them for yourself and your employees. To edit call blocks, click the menu item in account management **user**. This takes you to the [overview of your users. ](https://app.sipgate.com/users)Now select the team member for whom you want to block call destinations. Click on the left on the item **Permissions** and thus get to the **call blocks**.

![](/files/97b824d4200b72f7baa5c2b13795016ff5fe54d3)

By clicking on the respective slider, you can now set up and manage call blocks. Using the sliders, you choose which type of connections you want to block calls **block** for: international and special-rate numbers, chargeable destinations, expensive international destinations, and mobile destinations with roaming outside the EU. After setup, it can take up to 15 minutes before the new settings take effect.

#### International and special-rate numbers

If you as an admin block these call destinations, users cannot call any **special-rate numbers** such as 01801, 01802, 01803, 01804, 01805, 01806, 01888, 0700 and 0800. In addition, **all** international calls are blocked. You can find the prices for these outgoing calls in our [price list](https://help.sipgate.de/hc/de/articles/360020567538-Preise-Tarife-Funktionen-Was-passt-zu-mir-).

{% hint style="warning" %}
**Important:** In principle it is **not possible**, to call the following special-rate numbers from the sipgate network: 0137, 0138, 01212, 01807, 0185, 0181, 0188, 0900 as well as 118xx. So these call destinations do not need to be blocked separately.
{% endhint %}

#### Chargeable destinations

If the chargeable destinations are blocked, users can only call internally and within an existing flat rate (Germany flat rate, mobile flat rate).

#### Expensive call destinations abroad

For newly created users, **expensive international call destinations** are blocked automatically. If blocked call destinations are dialed anyway, the following announcement is played: "Hello, for security reasons some destinations abroad are blocked for your sipgate account. You will shortly receive a link via which you can unblock the blocked destinations again." At the same time, you as admin will receive a notification by email.

Since the list of blocked destinations is constantly updated, we cannot provide a complete list of the countries included. In general, these are countries that have previously stood out at sipgate as expensive call destinations.

In principle, the EU countries, the USA, as well as China **not** are among the expensive call destinations.

#### Roaming outside the EU (mobile)

Incoming and outgoing calls with a sipgate SIM card abroad outside the EU are **blocked**, because roaming charges apply.


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