> For the complete documentation index, see [llms.txt](https://help.sipgate.de/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.sipgate.de/cloud-telefonanlage/en/using-sipgate/telefonie/wie-kann-ich-bestimmte-anrufziele-sperren.md).

# How can I block certain call destinations?

Block call destinations in sipgate - as an admin, block expensive international numbers or specific phone numbers.

Whether expensive international destinations or specific phone numbers – as an admin you have the ability to, **Call destinations** block for yourself and your employees. To edit call blocks, click in the account management on the menu item **user**. This will take you to the [overview of your users. ](https://app.sipgate.com/users)Now select the team member for whom you want to block call destinations. On the left side, click the item **Permissions** and thus get to the **call blocks**.

![](https://4045603198-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fg0qj71PeONPljdPedXLf%2Fuploads%2Fgit-blob-72c1ee2de259d1470436610b2a53bc86b18eec24%2Fmceclip0.png?alt=media)

With a click on the respective toggle, you can now set up and manage the call blocks. Using the toggles, select which type of connections you want to block calls **block** for: international and special numbers, chargeable destinations, expensive international destinations and mobile destinations with roaming outside the EU. After setup, it can take up to 15 minutes before the new settings take effect.

#### International and special numbers

If you as admin block these call destinations, users cannot **special numbers** such as 01801, 01802, 01803, 01804, 01805, 01806, 01888, 0700 and 0800. In addition, **all** international calls are blocked. You can find the prices for these outgoing calls in our [price list](https://help.sipgate.de/hc/de/articles/360020567538-Preise-Tarife-Funktionen-Was-passt-zu-mir-).

{% hint style="warning" %}
**Important:** In principle, it is **not possible**, to call the following special numbers from the sipgate network: 0137, 0138, 01212, 01807, 0185, 0181, 0188, 0900 as well as 118xx. So these call destinations do not need to be blocked separately.
{% endhint %}

#### Chargeable destinations

If the chargeable destinations are blocked, users can only make internal calls and calls within an existing flat rate (Germany flat rate, mobile flat rate).

#### Expensive international call destinations

For newly created users, **expensive international call destinations** are automatically blocked. If blocked call destinations are still dialed, the following announcement is played: "Hello, for security reasons some destinations abroad are blocked for your sipgate account. You will shortly receive a link via which you can unblock the blocked destinations again." At the same time, you as admin will receive a notification by email.

Since the list of blocked destinations is constantly updated, we cannot provide a complete list of the countries included. In general, these are countries that have previously stood out at sipgate as expensive call destinations.

In principle, the countries of the EU, the USA, as well as China **not** are among the expensive call destinations.

#### Roaming outside the EU (mobile)

Incoming and outgoing calls with a sipgate SIM card abroad outside the EU are **blocked**, because roaming charges apply.


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