> For the complete documentation index, see [llms.txt](https://help.sipgate.de/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.sipgate.de/cloud-telefonanlage/en/using-sipgate/telefonie/wie-aktiviere-oder-deaktiviere-ich-die-tarifansage.md).

# How do I activate or deactivate the rate announcement?

Activate or deactivate the rate announcement in sipgate – inform callers about any charges incurred.

{% tabs %}
{% tab title="sipgate classic" %}
You can activate or deactivate the rate announcement function for your sipgate account. If this function is activated, you will be informed of the corresponding tariff or price for the upcoming call before each outgoing call. This is especially practical if, for example, you make calls abroad and want to know exactly how they are billed\*\*.\*\*

{% hint style="info" %}
**Important:** This function can only be activated for calls that are not covered by a flat rate.
{% endhint %}

Go to **My telephony** and then in the left navigation menu to **Telephony**. Here you can, in your personal routing under **Phones** to select the phone for which the settings are to be made. First click on the three dots next to the phone. Now select the item **More settings**Here you can choose whether you want the **rate announcement**-function.

![](https://4045603198-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fg0qj71PeONPljdPedXLf%2Fuploads%2Fgit-blob-e364ca745f0526541ee97721f19608167acc7086%2Fsipgate-Hilfecenter-Tarifansage1.png?alt=media)

![sipgate-help-center-rate-announcement1.jpg](https://4045603198-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fg0qj71PeONPljdPedXLf%2Fuploads%2Fgit-blob-9d943647edb9ab749fb529242cb39ea457cf01b7%2Fsipgate-Hilfecenter-Tarifansage1.jpg?alt=media)
{% endtab %}

{% tab title="sipgate neo" %}
With the rate announcement, you will hear the expected tariff before each outgoing call. This is especially helpful for international calls or special numbers. In this article, you will learn how to switch the function on or off for a device.

**Instructions**

Open the section in the sipgate account **Apps and devices**. Click behind the desired device on the **three-dot menu** and select **More settings**.

![](https://4045603198-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fg0qj71PeONPljdPedXLf%2Fuploads%2Fgit-blob-ac8008941511c5f6d8f287f3f43de8353a4e0a1b%2Fmceclip1.png?alt=media)

There you can activate or deactivate the rate announcement.

![](https://4045603198-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fg0qj71PeONPljdPedXLf%2Fuploads%2Fgit-blob-54a1f029ce51c5a1a6005abd25ec37bbe9eedda5%2Fmceclip2.jpg?alt=media)

The change takes effect immediately for this device.

{% hint style="info" %}
**Note:** The rate announcement only applies to outgoing calls, the connection starts only after the announcement, and the setting can be changed at any time.
{% endhint %}
{% endtab %}
{% endtabs %}


---

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