What is the busy lamp field (BLF)?
Set up busy lamp field (BLF) in sipgate – display colleagues’ phone status on your own device.
If you want to display the phone status of colleagues on your own phone, the busy lamp field (BLF) is the feature of your choice. It is included in the business L and XL plans. To use the function, the created users must have an internal extension assigned. Once configured correctly on the device, the BLF shows these three statuses:
free: Colleagues are not on a call; the busy lamp is off.
busy: Colleagues are speaking; the busy lamp is lit continuously.
ringing: Colleagues are currently being called; the busy lamp is flashing.
BLF configurations vary from model to model.
You can find instructions for this on the manufacturers' websites and in the documentation supplied with your phone.
We have tested the BLF configuration on a whole range of phone models; here you will find the configuration guide for Snom, the configuration guide for Gigaset, which configuration guide for Yealink, the configuration guide for Tiptel, which configuration guide for Grandstream.
In your sipgate account, you can alternatively find under My telephony the Presence display. This shows you which users are currently available.
If a user is on a call, the corresponding tile with the internal extension is shown in red.
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