> For the complete documentation index, see [llms.txt](https://help.sipgate.de/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.sipgate.de/cloud-telefonanlage/en/using-sipgate/sipgate-ai-agents/welche-statistiken-kann-ich-fuer-sipgate-ai-agents-auswerten.md).

# What statistics can I evaluate for sipgate AI Agents?

This article explains how to use the analytics in the logged-in area of sipgate AI Agents. You will learn how to retrieve metrics for a period in the dashboard and analyze individual data for individual conversations. Relevance: This lets you see the number of incoming calls, usage duration, and topics of your conversations and gives you a targeted way to evaluate the front desk setup.

If you use sipgate AI Agents, you can **as an admin** in the logged-in area under **Products** ➔ **Analysis** apply several statistics to evaluate the usage of your sipgate AI Agents. This gives you an overview of incoming calls and the usage duration of your sipgate AI Agents.

In **Call volume** you can see for the selected period:

* the answered calls per day
* the forwarded calls per day
* the forwarding rate
* the total call time per day
* the average call time per day

In the **Call data** you can view each conversation broken down and thus have the opportunity to analyze the topics of the respective conversations here:

If you have created different playbooks for your AI Agents, you can under **Content** view the statistical distribution of the executed playbooks as well as a ranking of the most frequently executed playbooks.

Admins can also view the transcripts of the individual calls to evaluate further details of the respective conversations.


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# Agent Instructions
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