> For the complete documentation index, see [llms.txt](https://help.sipgate.de/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.sipgate.de/cloud-telefonanlage/en/using-sipgate/sipgate-ai-agents/sipgate-ai-agents-ihr-telefonassistent.md).

# sipgate AI Agents - your phone assistant

#### sipgate AI Agents

The AI Agent is a virtual assistant that automatically answers your customers’ common questions - around the clock, whenever you need it. Depending on the call volume, various packages with included minutes are available, which can be flexibly adjusted. Once the included minutes are used up, the started minutes are billed at the average per-minute price (package price divided by the included maximum minutes) of the respective package.

<table data-header-hidden><thead><tr><th width="95"></th><th width="108"></th><th width="112"></th><th></th><th></th></tr></thead><tbody><tr><td><strong>Product</strong></td><td><strong>Type</strong></td><td><strong>Quantity (minutes)</strong></td><td><strong>Package price</strong></td><td><strong>Price per minute</strong></td></tr><tr><td>Medium</td><td>Allowance</td><td>300</td><td>€74.95</td><td>€0.25</td></tr><tr><td>Large</td><td>Allowance</td><td>1000</td><td>€199.95</td><td>€0.20</td></tr></tbody></table>

Admins can complete the setup in the logged-in area via the menu item **Products** ➔ **AI Agents.** complete it. There they are guided through a registration process that asks for all relevant data. They start with a **7-day trial period**. After that, your AI Agent is automatically transferred to the **Free package** . In the help center you will find further information about the [setup](https://help.sipgate.de/hc/de/articles/27153387179293-Wie-richte-ich-den-Frontdesk-ein).

As an admin, you can in the **logged-in area** book the variant that suits you yourself. A change is possible at any time until **the end of a month** possible. To do this, go to the tile on the homepage **AI Agents**. There you will see an overview. Via the button **Book now** you can select your desired variant here and complete the booking.

Furthermore, as an admin, under the tile **AI Agents** add new users and manage notifications for call summaries.

**Can I use sipgate AI Agents without a sipgate plan?**

Yes, you can also use sipgate AI Agents without the sipgate cloud phone system. Sign in via <https://www.sipgate.ai/> using your credentials. You will then gain access to the configuration page for your sipgate AI Agents. There you can make the relevant routing settings. All incoming messages will be sent to the email address stored with us. You can manage this under **Management** ➔ **Call summaries** manage.

You can see the phone number for your sipgate AI Agents when you click the green button at the bottom left on the configuration page **call and test now** .


---

# Agent Instructions
This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com.

## Querying This Documentation
If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter, and the optional `goal` query parameter:

```
GET https://help.sipgate.de/cloud-telefonanlage/en/using-sipgate/sipgate-ai-agents/sipgate-ai-agents-ihr-telefonassistent.md?ask=<question>&goal=<endgoal>
```

`ask` is the immediate question: it should be specific, self-contained, and written in natural language.
`goal` is optional and describes the broader end goal you are ultimately trying to accomplish on behalf of the user. GitBook uses it to tailor the answer towards what is most useful for that goal.

The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.