> For the complete documentation index, see [llms.txt](https://help.sipgate.de/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.sipgate.de/cloud-telefonanlage/en/using-sipgate/sipgate-ai-agents/sipgate-ai-agents-ihr-telefonassistent.md).

# sipgate AI Agents - your phone assistant

sipgate AI Agents: the AI phone assistant automatically answers common customer inquiries and relieves your team.

#### sipgate AI Agents

The AI Agent is a virtual assistant that automatically answers your customers' common questions - around the clock, whenever you need it. Depending on call volume, various packages with free minutes are available, which can be flexibly adjusted. Once the free minutes have been used up, the started minutes are billed at the average per-minute price (package price divided by included maximum minutes) of the respective package.

<table data-header-hidden><thead><tr><th width="95"></th><th width="108"></th><th width="112"></th><th></th><th></th></tr></thead><tbody><tr><td><strong>Product</strong></td><td><strong>Type</strong></td><td><strong>Quantity (minutes)</strong></td><td><strong>Package price</strong></td><td><strong>Price per minute</strong></td></tr><tr><td>Medium</td><td>Allowance</td><td>300</td><td>74.95€</td><td>0.25€</td></tr><tr><td>Large</td><td>Allowance</td><td>1000</td><td>199.95€</td><td>0.20€</td></tr></tbody></table>

Setup can be completed by admins in the logged-in area via the menu item **Products** ➔ **AI Agents.** done. There, they are guided through a sign-up process that asks for all relevant data. They start with a **7-day trial period**. After that, your AI Agent is automatically transferred to the **Free package** In the Help Center you will find more information about [setup](https://help.sipgate.de/hc/de/articles/27153387179293-Wie-richte-ich-den-Frontdesk-ein).

As an admin, you can in the **logged-in area** book the option that suits you yourself. Changes are possible at any time at the **end of a month** possible. To do this, go to the tile on the homepage **AI Agents**. There you will see an overview. Using the button **Book now** you can select your desired option here and complete the booking.

Furthermore, as an admin under the tile **AI Agents** you can add new users and manage notifications for call summaries.

**Can I use sipgate AI Agents without a sipgate plan?**

Yes, you can use sipgate AI Agents without the sipgate cloud telephone system. Log in via <https://www.sipgate.ai/> with your credentials. You will then receive access to the configuration page for your sipgate AI Agents. There you can make the appropriate routing settings. All incoming messages will be sent to the email address stored with us. You can use this under **Administration** ➔ **Call summaries** manage.

You can see the phone number for your sipgate AI Agents when you click the green button at the bottom left on the configuration page **call and test now** click.


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# Agent Instructions
This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com.

## Querying This Documentation
If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter, and the optional `goal` query parameter:

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```

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