> For the complete documentation index, see [llms.txt](https://help.sipgate.de/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.sipgate.de/cloud-telefonanlage/en/using-sipgate/sipgate-ai-agents/sipgate-ai-agents-ihr-telefonassistent.md).

# sipgate AI Agents - your phone assistant

#### sipgate AI Agents

The AI Agent is a virtual assistant that automatically answers your customers' common questions - around the clock, whenever you need it. Depending on call volume, various packages with free minutes are available, which can be flexibly adjusted. Once the free minutes are used up, any started minutes are charged based on the average per-minute price (package price divided by included maximum minutes) of the respective package.

<table data-header-hidden><thead><tr><th width="95"></th><th width="108"></th><th width="112"></th><th></th><th></th></tr></thead><tbody><tr><td><strong>Product</strong></td><td><strong>Type</strong></td><td><strong>Quantity (minutes)</strong></td><td><strong>Package price</strong></td><td><strong>Price per minute</strong></td></tr><tr><td>Medium</td><td>Quota</td><td>300</td><td>€74.95</td><td>€0.25</td></tr><tr><td>Large</td><td>Quota</td><td>1000</td><td>€199.95</td><td>€0.20</td></tr></tbody></table>

The setup can be completed by admins in the logged-in area via the menu item **Products** ➔ **AI Agents.** complete. There they are guided through a signup process that requests all relevant data. You start with a **7-day trial phase**. Afterwards, your AI Agent is automatically transferred to the **Free package** In the help center you will find further information on the [setup](https://help.sipgate.de/hc/de/articles/27153387179293-Wie-richte-ich-den-Frontdesk-ein).

As an admin, you can in the **logged-in area** book the variant that suits you yourself. A change is possible at any time by **the end of a month** possible. To do this, go to the tile on the start page **AI Agents**. There you will see an overview. Via the button **Book now** you can select your desired variant here and complete the booking.

Furthermore, as an admin under the tile **AI Agents** add new users as well as manage notifications for call summaries.

**Can I use sipgate AI Agents without a sipgate plan?**

Yes, you can also use sipgate AI Agents without the sipgate Cloud phone system. Sign in via <https://www.sipgate.ai/> with your details. You will then receive access to the configuration page for your sipgate AI Agents. There you can make the relevant settings for routing. All incoming messages will be sent to the email address stored with us. You can manage this under **Administration** ➔ **Call summaries** manage.

You can see the phone number for your sipgate AI Agents when you click on the configuration page at the bottom left on the green button **call now and test** click.


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# Agent Instructions
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