# Can I connect external tools to AI Agents? sipgate AI Agents access external services via MCP servers. This allows admins to connect external tools to an agent in order to provide additional information through them. MCP servers are managed as usual via the sipgate App Admin. There, MCP servers can be added using a URL and an optional token. The tools provided by an MCP server are available everywhere playbooks are active - that is, for incoming calls with playbooks and for outbound agents. In a playbook, an admin simply defines a task that accesses the tools of the MCP server. The agent then automatically uses the tools of the MCP server to provide the caller with the requested data. --- # Agent Instructions: Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter: ``` GET https://help.sipgate.de/cloud-telefonanlage/en/using-sipgate/sipgate-ai-agents/kann-ich-externe-tools-an-ai-agents-anbinden.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.