Connect external tools to sipgate AI Agents via an MCP server – expand your assistant’s capabilities.
sipgate AI Agents access external services via MCP servers. This allows admins to connect external tools to an agent in order to provide additional information through them. MCP servers are managed as usual via the sipgate App Admin. There, MCP servers can be added using a URL and an optional token. The tools provided by an MCP server are available everywhere playbooks are active - that is, for incoming calls with playbooks and for outbound agents. In a playbook, an admin simply defines a task that accesses the tools of the MCP server. The agent then automatically uses the tools of the MCP server to provide the caller with the requested data.
Last updated
