> For the complete documentation index, see [llms.txt](https://help.sipgate.de/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.sipgate.de/cloud-telefonanlage/en/using-sipgate/mobilfunk/wie-verwalte-ich-meine-mobilen-daten.md).

# How do I manage my mobile data?

Under the menu item **Mobile network** all data related to the **mobile data usage** are displayed:

* Overview of your mobile devices (smartphone, tablet, smartwatch, etc.)
* Remaining data allowance
* Data usage in real time

The menu item is also the central place for managing your data allowance: Here you can flexibly book additional data allowance, cancel it, and switch to a higher allowance at any time.

#### **How do I add a new mobile device?**

In just a few clicks, you can under **Mobile network** set up new mobile devices such as smartphones, tablets or smartwatches with an eSIM profile or a classic SIM card. The booked data allowance is shared by all devices after the SIM is activated. Click on the top right on **Add device** and follow the steps.

![](/files/2e02f8128420b4f14861ebd7b66d6cdbb09a8012)

#### **Can I, as an administrator, manage users' mobile data?**

Yes. Switch to the relevant user at the top left and book under **Mobile network** data allowance or add devices.

#### **Can the data allowance be used in parallel by all mobile devices?**

It is possible to use the data allowance on all user devices. The data allowance on the user devices with the primary SIM and the MultiSIM can therefore be used as needed. This makes it possible to connect multiple mobile user devices to the internet at the same time. The booked data allowance is shared by all mobile user devices.

#### **Can all mobile devices make calls?**

If the device technically has a telephony function (exception: Apple Watch), it can also be used to make calls with any active sipgate SIM.

#### **Can you also make parallel calls with mobile devices?**

No, that is not possible. Parallel calls cannot be made with the mobile user devices.

#### **Is a voice flat rate valid for all mobile devices?**

If users have booked a voice flat rate for mobile service, it covers calls from all mobile devices.

#### **What happens when my data allowance is used up?**

If you use up your data allowance early during the current billing period, we will throttle the data rate to 64 kbit/s for the remainder of the billing period.


---

# Agent Instructions
This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com.

## Querying This Documentation
If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter, and the optional `goal` query parameter:

```
GET https://help.sipgate.de/cloud-telefonanlage/en/using-sipgate/mobilfunk/wie-verwalte-ich-meine-mobilen-daten.md?ask=<question>&goal=<endgoal>
```

`ask` is the immediate question: it should be specific, self-contained, and written in natural language.
`goal` is optional and describes the broader end goal you are ultimately trying to accomplish on behalf of the user. GitBook uses it to tailor the answer towards what is most useful for that goal.

The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.
