# How do I verify mobile service with VideoIdent, eID, and AutoIdent?

If you want to use sipgate mobile fully as a user, you must first verify yourself via **PostIdent** .

The verification, which we are legally required to carry out, is initiated automatically when a mobile device is added (see below).

![sipgate-help-center-mobile111.png](/files/03abb52c1b755b97b823e8cfbc8c8be2c14eb052)

The following pop-up window then appears:

![sipgate-help-center-mobile-verify-with-video-ident\_eidNo.2.jpg](/files/c466cf08645ceb49d894c892f90bbfc1f656d803)

Add the mobile end device here.

In the next step, you will be prompted for verification.

![screenshot\_2025-09-02\_at\_16.19.47.png](/files/cabc212cdf43695887507bfca8386ddad60f1cec)

Verification can also be initiated in the menu item **Account management → User → Mobile** under **data volume** or **voice flat rate** .


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