> For the complete documentation index, see [llms.txt](https://help.sipgate.de/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.sipgate.de/cloud-telefonanlage/en/using-sipgate/mobilfunk/wie-verifiziere-ich-mobilfunk-mit-videoident-eid-und-autoident.md).

# How do I verify mobile service with VideoIdent, eID, and AutoIdent?

If you want to use sipgate mobile as a user with full functionality, you must first verify yourself via **PostIdent** be verified.

The verification, which we are legally required to carry out, is triggered automatically when creating a mobile device (see below).

![sipgate-Hilfecenter-Mobilfunk111.png](/files/03abb52c1b755b97b823e8cfbc8c8be2c14eb052)

The following pop-up window then appears:

![sipgate-hilfecenter-mobilfunkverifizierenmitvideoident\_eidNo.2.jpg](/files/c466cf08645ceb49d894c892f90bbfc1f656d803)

Add the mobile device here.

In the next step, you will be prompted to verify.

![screenshot\_2025-09-02\_at\_16.19.47.png](/files/cabc212cdf43695887507bfca8386ddad60f1cec)

Verification can also be triggered in the menu item **Account management → User → Mobile** under **data volume** or **voice flat rate** be triggered.


---

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