> For the complete documentation index, see [llms.txt](https://help.sipgate.de/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.sipgate.de/cloud-telefonanlage/en/using-sipgate/mobilfunk/wie-verifiziere-ich-mobilfunk-mit-videoident-eid-und-autoident.md).

# How do I verify mobile services with VideoIdent, eID, and AutoIdent?

Carry out identity verification for sipgate mobile services via VideoIdent, eID, or AutoIdent.

If you want to use sipgate mobile with full functionality as a user, you must first verify yourself via **PostIdent** verify.

The verification, which we are legally required to carry out, is automatically initiated when a mobile device is added (see below).

![sipgate-Hilfecenter-Mobilfunk111.png](https://4045603198-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fg0qj71PeONPljdPedXLf%2Fuploads%2Fgit-blob-90f3dc7fe13dd30a210f78e34a18cc6711f86db4%2Fsipgate-Hilfecenter-Mobilfunk111.png?alt=media)

The following pop-up window will then appear:

![sipgate-hilfecenter-mobilfunkverifizierenmitvideoident\_eidNo.2.jpg](https://4045603198-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fg0qj71PeONPljdPedXLf%2Fuploads%2Fgit-blob-6ef83d705e83836647277f5443ffb134da4a06ea%2Fsipgate-hilfecenter-mobilfunkverifizierenmitvideoident%2CeidNo.2.jpg?alt=media)

Add the mobile device here.

In the next step, you will be prompted to verify yourself.

![screenshot\_2025-09-02\_at\_16.19.47.png](https://4045603198-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fg0qj71PeONPljdPedXLf%2Fuploads%2Fgit-blob-ffb07a8ed02ec514a7097807875b055363b17c02%2Fscreenshot_2025-09-02_at_16.19.47.png?alt=media)

The verification can also be initiated in the menu item **Account management → User → Mobile** under **data volume** or **voice flat rate** be initiated.


---

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