How do I set up my eSIM/SIM card when changing devices?

Transfer the eSIM or SIM card to the new smartphone when changing devices – here’s how.

Would you like to create a new eSIM profile or switch your eSIM/SIM? We’ll explain how to do it.

To set up your eSIM profile on a new device, you must under Telephony select the card with your current device. Then click under Connection to the device on the gear icon.

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At this point, you have the option to create the eSIM profile for your new device and delete your old profile.

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This procedure is possible for the following connection changes:

SIM card ➔ eSIM

SIM card ➔ SIM card

eSIM ➔ eSIM

eSIM ➔ SIM card

If you have carried out these steps, your new device should be displayed with your eSIM.

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