How do I set up internet access on my mobile device?
Configure APN settings for sipgate mobile network to set up mobile internet access.
How do I set up internet access on my mobile device?
Using the APN (Access Point Name), you can connect to your mobile data network from any location, including from abroad. We explain how this works here:
To be able to browse the internet on the move, you must first set up the APN.
If you have problems installing your VoIP devices, you will find suggestions for solutions under the article: Troubleshooting
Note: If you do not have access to the internet abroad via the automatically selected provider, you can manually select another available provider.
Possible error message: If you receive the error message that the mobile data network could not be activated (error in PDP authentication), then no data flat rate may yet have been booked for the SIM card. In this case, book a suitable flat rate under Account management → User → Select user → Mobile functions by clicking on the gear icon click.
Navigate to Settings ➔ Mobile ➔ Mobile data network. Under Mobile data then enter:
APN: sipgate
username: sipgate
Leave the remaining fields blank.
Important: If you insert another SIM card in the meantime, you must repeat the process for the sipgate SIM card.
Navigate to Settings → Wireless & networks → Mobile networks / Mobile data → Access points → Menu button → New APN
Now enter the following data, if available:
Setting
Value
Name
sipgate
APN
sipgate
Proxy
Not defined
Port
Not defined
Username/User name
sipgate
password
sipgate
Server
Not defined
MMSC
Not defined
MMS proxy
Not defined
MMS port
Not defined
MMS protocol
Wap 2.0
MCC
262
MNC
03
Authentication type
CHAP
APN Type
Not defined
APN Protocol
IPv4
APN-roaming protocol
IPv4
Enable/disable APN
inactive
Transfer type/carrier
not specified/not defined
MVNO type/virtual mobile network operator
None/without
MVNO value/value of the virtual mobile network operator
Not defined/not set
Leave the remaining fields blank. If something is already entered there, please delete this entry.
Important: On some Android devices, the option Data roaming must also be activated. Otherwise, data use in the sipgate+ (o2) network is not possible. This will not incur any additional costs for you. You can find the option under Settings → Wireless & networks → Mobile networks / Mobile data → Data roaming.
Set up under Settings → Mobile a new APN .\
APN: sipgate Username: sipgate Access point name: sipgate User name: sipgate Password: sipgate\
Save then the settings.
Profile name: sipgate APN: sipgate Username: sipgate Password: sipgate Authentication type: CHAP or Automatic IP type: IPv4 or IPv4v6 Use this APN for LTE and replace APN of my mobile provider: No, LTE is not supported Proxy server: leave blank Proxy port: leave blank\
Save then the settings.
Set up APN for the Fritz Box 6890 LTE:
1. Insert SIM card into Fritz Box See AVM FAQ 6890 LTE
2. You should have booked a sipgate data tariff
3. Set up APN/LTE as follows (see screenshots)
3.1 Activate roaming: so that roaming in Germany: O2/E-plus masts works (free of charge)
4. Test: under Internet ➔ LTE information ➔ Overviewyou should see a successful connection
Internet->Access data->General
Internet->Access data->Internet access 1/2
Internet->Access data->Internet access 2/2
Internet->LTE information->Overview
USB sticks
The following USB sticks have been tested with sipgate and are compatible:
BILDmobil Speedstick 3.6 BILDmobil Speedstick 7.2 Carstick LTE (000051409F) o.tel.o Surfstick RTL Surfstick TUI Surfstick WebSessions USB stick wkw-Mobil Surfstick
This list is not exhaustive and is updated regularly. If you know of any other devices, please feel free to send them to us. We will gladly add them to the list.
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