For the complete documentation index, see llms.txt. This page is also available as Markdown.

How does the eSIM profile get onto my device?

Transfer the eSIM profile to your device – instructions for setup via QR code or manual entry.

To create an eSIM profile on your device, you must under Telephony ➔ Voicemail and devices select the corresponding device card and click on the gear next to Connection to the device click.

sipgate-Hilfecenter-esim1.png

At this point, follow the further instructions on the interface. By scanning the individual QR code, you can use sipgate within a few seconds on a smartphone, tablet, or smartwatch. To do this, the respective mobile device must be connected to the internet, either via Wi-Fi or via mobile network through another SIM card.

sipgate-Hilfecenter-esim2.png

The following settings must be made on your mobile device. However, they will also be explained in detail again during the process.

➔ Open settings on your iOS device

➔ Select Mobile network

➔ Start Add mobile plan

➔ Now scan the QR code displayed in the window.

➔ Done

On the Apple website you will find a more detailed description of the eSIM profile.

➔ Open the settings on your Android device

➔ Select Connections

➔ Go to the SIM card management

➔ Start Add mobile plan

➔ Scan the QR code

➔ Done

To download an eSIM profile to a Samsung smartwatch, you need an app on your smartphone. Detailed instructions for downloading the eSIM profile can be found on the Samsung website.

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