# How does the eSIM profile get onto my device?

To create an eSIM profile on your device, you must under **Calling ➔ Voicemail and devices** select the corresponding card for the device and click the gear next to **Connection to the device** click.

![sipgate help center-esim1.png](/files/a9966ca84bcd8d0456276a5e04b18fcf3979e447)

At this point, follow the further instructions on the interface. By scanning the individual QR code, you can use sipgate on a smartphone, tablet, or smartwatch within a few seconds. To do this, the respective mobile device must be connected to the internet, either via Wi-Fi or via cellular network through another SIM card.

![sipgate help center-esim2.png](/files/d977d2dbed2c184c6d9f0b411c85328bf3aa117e)

The following settings must be made on your mobile device. They will also be explained again in detail during the process.

{% tabs %}
{% tab title="iOS" %}
➔ Open **settings** on your iOS device

➔ Select **Mobile network**

➔ Start **Add Cellular Plan**

➔ Now scan the QR code displayed to you in the window.

➔ Done

On the [Apple website](https://support.apple.com/de-de/HT209044) you will find a more detailed description of the eSIM profile.
{% endtab %}

{% tab title="Android" %}
➔ Open the **settings** on your Android device

➔ Select **Connections**

➔ Go to the **SIM card management**

➔ Start **Add mobile plan**

➔ Scan the **QR code**

➔ Done
{% endtab %}

{% tab title="Samsung smartwatch" %}
To download an eSIM profile to a Samsung smartwatch, you need an app on your smartphone. You can find detailed instructions for downloading the eSIM profile on the [Samsung website.](https://www.samsung.com/de/support/mobile-devices/wie-aktiviere-ich-die-esim-meiner-galaxy-watch/)
{% endtab %}
{% endtabs %}


---

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