What are the limitations when receiving SMS?

Limitations for receiving SMS via sipgate mobile numbers – which SMS arrive and which do not.

In principle, mobile numbers ring both on VoIP devices and on mobile phones. However, there are restrictions on SMS delivery.\

SMS delivery only possible on mobile phones If a mobile number rings exclusively on VoIP devices, SMS cannot be delivered. SMS are delivered only to mobile devices. Receiving SMS from the mobile network to sipgate landline numbers is not possible. This means that in this case, SMS will also not appear in your event list. Only after an SMS has been successfully delivered to a mobile phone will it also be accessible in the event list.

How to activate a SIM card or eSIM. \

No SMS delivery to groups If you use a mobile number as a group number, SMS cannot be delivered.

Restrictions on the delivery of SMS from individual providers or from abroad Machine-sent SMS from abroad via so-called “cheap routes” are sometimes not delivered. This means that SMS sent via web SMS providers may occasionally not arrive on sipgate SIM cards.

Restrictions on international numbers

Please note that for technical reasons, international numbers cannot be used for SMS reception.

Restriction on landline numbers

Please note that for technical reasons, landline numbers cannot be used for SMS reception.