# What are the limitations for receiving SMS?

In principle, mobile numbers ring both on VoIP devices and on mobile phones. However, there are restrictions on SMS delivery.\\

**SMS delivery only possible on mobile phones**\
If a mobile number rings exclusively on VoIP devices, SMS cannot be delivered. SMS are delivered only to mobile devices. Receiving SMS from the **mobile network** to sipgate landline numbers is not possible. This means that in this case, SMS will also not appear in your event list. Only after an SMS has been successfully delivered to a mobile phone will it also be accessible in the event list.

[How to activate a SIM card or eSIM. ](https://help.sipgate.de/hc/de/articles/4403612754961)\\

**No SMS delivery to groups**\
If you use a mobile number as a group number, SMS cannot be delivered.

**Restrictions on the delivery of SMS from individual providers or from abroad**\
Machine-sent SMS from abroad via so-called “cheap routes” are sometimes not delivered. This means that SMS sent via web SMS providers may occasionally not arrive on sipgate SIM cards.

**Restrictions on international numbers**

Please note that for technical reasons, international numbers cannot be used for SMS reception.

**Restriction on landline numbers**

Please note that for technical reasons, landline numbers cannot be used for SMS reception.


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