What is the mobile additional line?

The mobile additional line in sipgate: easily equip individuals or devices with mobile service.

There are situations in which it is enough to equip individual people or even devices with mobile service, without you having to book or create new users for them in the phone system. This is possible with the feature mobile additional line possible.

This way, you can, for example, provide employees who want to be reachable on the go and who can also make calls and use mobile data. Alternatively, devices such as surveillance cameras, alarm systems, and card readers are easily equipped with mobile service via the mobile additional line. And then several employees can access them independently of one another.

With the mobile additional line, unlike with newly created users, not the full range of the sipgate phone system can be used. For example, no voicemail or event list available.

Where can I find the feature?

The starting point for user-independent mobile service is the mobile service tile in the account management. Here you click on book mobile service options.

Next, in the next step, choose mobile additional line.

After you have assigned the device name you just add a phone number.

Important: Please note that for this feature only mobile numbers can be used. Landline numbers are not available for this feature.

If your Sender number is supposed to be the same as the previously added phone number, you must enter it in the device settings of the corresponding device card manually.

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