> For the complete documentation index, see [llms.txt](https://help.sipgate.de/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.sipgate.de/cloud-telefonanlage/en/using-sipgate/mobilfunk/warum-kann-ich-im-nicht-eu-ausland-nicht-mehr-uber-mobilfunk-telefonieren.md).

# Why can I no longer make mobile calls while abroad outside the EU?

If you are in a country that is not part of the EU, calls via VoLTE are not supported.

Solution 1: If possible, please set your mobile phone to 2G here and then perform a manual network selection.

Solution 2: If 2G is no longer available in the country you are in, we recommend using the free satellite app. All you need is an internet connection. You can download the app for Android or iOS.

Android: <https://play.google.com/store/apps/details?id=de.sipgate.app.satellite&hl=de>

iOS: <https://apps.apple.com/de/app/satellite-mobil-telefonieren/id1322354195>


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