Frequently asked questions and answers about LTE

FAQ about LTE in sipgate - availability, speed, and requirements for mobile internet.

Do I get LTE with sipgate?

• Yes, in the sipgate mobile network you browse at LTE high speed.

Will I incur additional costs when using LTE?

• When using LTE, there are no additional costs compared to using 3G or 2G.

How fast can I browse on the LTE network?

• In the sipgate LTE network, you browse with download speeds of up to 100 Mbit/s and upload speeds of up to 32 Mbit/s.

What do I need to do to be able to use LTE with my smartphone?

• To use LTE with your smartphone, please enable the LTE function: Android: Settings ➔ Wireless & network ➔ Mobile networks ➔ Preferred network type ➔ LTE Apple / iPhone: Settings ➔ Mobile Data ➔ Data Options ➔ Voice & Data ➔ LTE

What happens if there is no LTE antenna in my area?

• Your smartphone always connects automatically to the best available network. This means that if no LTE network is available, your smartphone will automatically register on the 3G or 2G network. The 3G standard has been discontinued in Germany, so all mobile devices that are not LTE-capable automatically connect to the slow 2G network. It is possible that 3G is still available abroad.

When will 5G with higher bandwidths be available?

• sipgate offers 5G. We have reached an agreement with Telefónica and are therefore officially enabling 5G for our customers.