> For the complete documentation index, see [llms.txt](https://help.sipgate.de/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.sipgate.de/cloud-telefonanlage/en/using-sipgate/mobilfunk.md). # Mobile services - [First steps in sipgate mobile services](https://help.sipgate.de/cloud-telefonanlage/en/using-sipgate/mobilfunk/erste-schritte-im-mobilfunk-von-sipgate.md): First steps with sipgate mobile services – activate SIM card, set up device, and make mobile calls. - [How do I verify mobile services with VideoIdent, eID, and AutoIdent?](https://help.sipgate.de/cloud-telefonanlage/en/using-sipgate/mobilfunk/wie-verifiziere-ich-mobilfunk-mit-videoident-eid-und-autoident.md): Carry out identity verification for sipgate mobile services via VideoIdent, eID, or AutoIdent. - [How do I set up WhatsApp with a sipgate mobile number?](https://help.sipgate.de/cloud-telefonanlage/en/using-sipgate/mobilfunk/wie-richte-ich-whatsapp-mit-einer-sipgate-mobilnummer-ein.md): Set up and verify WhatsApp with a sipgate mobile number or local number. - [Functions and keyboard shortcuts in sipgate mobile services](https://help.sipgate.de/cloud-telefonanlage/en/using-sipgate/mobilfunk/funktionen-und-tastenkuerzel-im-mobilfunk-von-sipgate.md): Overview of all mobile service functions and keyboard shortcuts in sipgate – call forwarding, mailbox, and more. - [What is eSIM and what are the advantages over a SIM card?](https://help.sipgate.de/cloud-telefonanlage/en/using-sipgate/mobilfunk/was-ist-die-esim-und-wo-liegen-die-vorteile-gegenueber-einer-sim-karte.md): eSIM explained for sipgate – advantages over the classic SIM card and activation step by step. - [How do I order and activate a sipgate SIM card?](https://help.sipgate.de/cloud-telefonanlage/en/using-sipgate/mobilfunk/wie-bestelle-und-aktiviere-ich-eine-sipgate-sim-karte.md): Instructions for ordering and activating a sipgate SIM card – for admins and users. - [How do I set up my eSIM/SIM card when changing devices?](https://help.sipgate.de/cloud-telefonanlage/en/using-sipgate/mobilfunk/wie-richte-ich-meine-esimsim-karte-bei-einem-geraetewechsel-ein.md): Transfer your eSIM or SIM card to the new smartphone when changing devices – here's how. - [How do I manage mobile service options as an admin?](https://help.sipgate.de/cloud-telefonanlage/en/using-sipgate/mobilfunk/wie-verwalte-ich-als-admin-mobilfunkoptionen.md): As an admin, centrally manage mobile bookings and SIM cards for all users in the sipgate account. - [How do I send and receive SMS with sipgate?](https://help.sipgate.de/cloud-telefonanlage/en/using-sipgate/mobilfunk/wie-sende-und-empfange-ich-sms-mit-sipgate.md): Send and receive SMS with sipgate – features and limitations of the SMS service. - [What are the limitations when receiving SMS?](https://help.sipgate.de/cloud-telefonanlage/en/using-sipgate/mobilfunk/was-sind-die-beschraenkungen-beim-empfang-von-sms.md): Limitations when receiving SMS via sipgate mobile numbers – which SMS messages arrive and which do not. - [How do I manage my mobile data?](https://help.sipgate.de/cloud-telefonanlage/en/using-sipgate/mobilfunk/wie-verwalte-ich-meine-mobilen-daten.md): View and manage your mobile data usage in sipgate – data volume, usage, and bookings at a glance. - [4G voice telephony (VoLTE)](https://help.sipgate.de/cloud-telefonanlage/en/using-sipgate/mobilfunk/4g-sprachtelefonie-volte.md): Use 4G voice telephony (VoLTE) with sipgate – better voice quality and faster call setup over LTE. - [What is Cell Broadcast–emergency alerts on the phone?](https://help.sipgate.de/cloud-telefonanlage/en/using-sipgate/mobilfunk/was-ist-cell-broadcastnotfallwarnungen-auf-dem-handy.md): Cell Broadcast explained for sipgate – how to receive emergency alerts on your mobile phone. - [APN configuration errors and solutions](https://help.sipgate.de/cloud-telefonanlage/en/using-sipgate/mobilfunk/apn-konfiguration-fehler-und-loesungen.md): Common error messages during APN configuration for sipgate mobile services and their solutions. - [What is automatic third-party protection?](https://help.sipgate.de/cloud-telefonanlage/en/using-sipgate/mobilfunk/was-ist-der-automatische-drittanbieterschutz.md): Automatic third-party protection in sipgate – every SIM card is protected against unwanted charges by default. - [Which mobile data network is available at my location?](https://help.sipgate.de/cloud-telefonanlage/en/using-sipgate/mobilfunk/welches-mobile-datennetz-steht-an-meinem-standort-zur-verfuegung.md): Check network coverage: which mobile data network (LTE, 5G) is available at your location for sipgate? - [How do I set up automatic data booking?](https://help.sipgate.de/cloud-telefonanlage/en/using-sipgate/mobilfunk/wie-richte-ich-die-automatische-datenbuchung-ein.md): Set up automatic data booking in sipgate – never be without mobile data again. - [How do I set up internet access on my mobile device?](https://help.sipgate.de/cloud-telefonanlage/en/using-sipgate/mobilfunk/wie-richte-ich-den-internetzugang-auf-meinem-mobilen-endgeraet-ein.md): Configure APN settings for sipgate mobile services to set up mobile internet access. - [How much data do I use? – analysis of data usage](https://help.sipgate.de/cloud-telefonanlage/en/using-sipgate/mobilfunk/wie-viel-datenvolumen-verbrauche-ich-analyse-des-datenverbrauchs.md): Analyze data usage in sipgate – view daily usage and app shares in detail. - [Can I use sipgate mobile services abroad as well?](https://help.sipgate.de/cloud-telefonanlage/en/using-sipgate/mobilfunk/kann-ich-den-mobilfunk-von-sipgate-auch-im-ausland-nutzen.md): How to use sipgate mobile services abroad. - [What are the prices and tariffs for mobile services abroad?](https://help.sipgate.de/cloud-telefonanlage/en/using-sipgate/mobilfunk/was-sind-die-preise-und-tarife-fuer-mobilfunk-im-ausland.md): Prices and tariffs for sipgate mobile services abroad – roaming costs in the EU and worldwide. - [How do I book new data volume and data snacks?](https://help.sipgate.de/cloud-telefonanlage/en/using-sipgate/mobilfunk/wie-buche-ich-neues-datenvolumen-und-datensnacks.md): Book data volume and data snacks for sipgate mobile services – manage as admin or user in the account. - [Which devices support eSIM?](https://help.sipgate.de/cloud-telefonanlage/en/using-sipgate/mobilfunk/welche-endgeraete-unterstuetzen-die-esim.md): List of smartphones and devices that support the sipgate eSIM – how to check compatibility. - [How does the eSIM profile get onto my device?](https://help.sipgate.de/cloud-telefonanlage/en/using-sipgate/mobilfunk/wie-kommt-das-esim-profil-auf-mein-endgeraet.md): Transfer the eSIM profile to your device – instructions for setup via QR code or manual entry. - [How can I delete the eSIM profile from my device?](https://help.sipgate.de/cloud-telefonanlage/en/using-sipgate/mobilfunk/wie-kann-ich-das-esim-profil-von-meinem-endgeraet-loeschen.md): Remove the eSIM profile from your smartphone – step-by-step instructions for iOS and Android. - [What is the mobile additional line?](https://help.sipgate.de/cloud-telefonanlage/en/using-sipgate/mobilfunk/was-ist-der-mobile-zusatzanschluss.md): The mobile additional line in sipgate: equip individuals or devices with mobile service easily. - [Frequently asked questions and answers about MultiSIM](https://help.sipgate.de/cloud-telefonanlage/en/using-sipgate/mobilfunk/haeufig-gestellte-fragen-und-antworten-zu-multisim.md): FAQ about the MultiSIM function in sipgate – use multiple SIM cards for one plan. - [Frequently asked questions and answers about LTE](https://help.sipgate.de/cloud-telefonanlage/en/using-sipgate/mobilfunk/haeufig-gestellte-fragen-und-antworten-zu-lte.md): FAQ about LTE in sipgate – availability, speed, and requirements for mobile internet. - [Is there movement profile tracking by sipgate or Telefonica?](https://help.sipgate.de/cloud-telefonanlage/en/using-sipgate/mobilfunk/gibt-es-ein-bewegungsprofil-tracking-von-sipgate-oder-telefonica.md): Information on data protection in sipgate mobile services – no movement profile tracking by sipgate or Telefonica. - [Why do anonymous calls not ring on my sipgate SIM or eSIM?](https://help.sipgate.de/cloud-telefonanlage/en/using-sipgate/mobilfunk/why-do-anonymous-calls-not-ring-on-my-sipgate-sim-or-esim.md) - [Why can I no longer make calls over mobile network while abroad outside the EU?](https://help.sipgate.de/cloud-telefonanlage/en/using-sipgate/mobilfunk/why-can-i-no-longer-make-calls-over-mobile-network-while-abroad-outside-the-eu.md): If you are in a country that is not part of the EU, calls over VoLTE are not supported. --- # Agent Instructions This documentation is published with GitBook. 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