How do I create fax for groups?

Set up group fax in sipgate so multiple users can receive and manage faxes together.

Important: This feature is only available to customers on sipgate classic. On sipgate neo, the feature is integrated in a different form.

If you have created a group you can, as an admin, also set up a shared fax for it. To do this, first go to the account management and click the tile Groups. Below the routing diagram for the group's telephones is the fax routing. From there you can make all fax settings. A new web fax can be activated after clicking the desired Group in the routing overview via the button Add fax . By clicking on Edit routing you enter edit mode. There you can, by clicking on Add phone number, link the fax to an available phone number. For the group fax, you can click on the fax icon under Further group functions set the sender number or the header.

Send and receive faxes

As soon as the fax has been set up for the group, all participants in the group can click in their account in the area My Telephony on Faxto send and receive faxes. From there, all members of a group can also view the fax settings.

Important: The fax settings can only be changed by admins.

With the fax printer from sipgate, all users can send and receive faxes without being logged into the account. The program is available for Windows and Mac .

Fax notifications

All participants of the group receive incoming faxes as a PDF via the event list. In addition, all participants can be notified about new faxes by email or SMS. The notification settings can be edited individually by all participants.