# How can I send fax documents via FRITZ!Box?

Alternatively to our web fax, you can also transmit your fax documents via your own fax machine connected through a FRITZ!Box, or via the integrated fax function of the FRITZ!Box.\
In any case, it is important that you **T.38 fax protocol** in the FRITZ!Box\
disable it:

\- In the FRITZ!Box menu, go to Telephony ➔ Own Numbers\
\- at the top, switch to the 2nd tab **Connection settings** switch to\
\- all the way at the bottom, click on **Change settings** click\
\- disable the option **Fax transmission also with T.38** - save the settings by clicking on **Apply**

To successfully transmit faxes via your FRITZ!Box, you must have stored your fax number in your FRITZ!Box. We have provided personalized setup instructions\
[here](https://help.sipgate.de/hc/de/articles/4402636353041-Wie-konfiguriere-ich-meine-Endger%C3%A4te-f%C3%BCr-die-Nutzung-mit-sipgate#AVM) here.

{% tabs %}
{% tab title="Analog fax machine" %}
{% stepper %}
{% step %}
**Connect fax machine**

Connect the fax machine to the FON1 or FON2 port of the FRITZ!Box using a suitable telephone cable
{% endstep %}

{% step %}
**Set up device**

In the FRITZ!Box menu, go to Telephony ➔ Telephony devices\
On the right, click on **Set up new device** click\
Select **Fax machine** and click Next
{% endstep %}

{% step %}
**Choose connection**

Select the connection (e.g. FON1) to which you have connected the fax machine and click on **Continue**
{% endstep %}

{% step %}
**Assigning phone numbers**

Select the **sipgate number** select the number through which outgoing fax connections are to be established and click on **Continue**\
Select the **number(s)** select the number(s) through which you want to receive faxes and click on **Continue**\
To finish, click on **Apply**
{% endstep %}
{% endstepper %}
{% endtab %}

{% tab title="Integrated fax function" %}
{% stepper %}
{% step %}
**Set up fax function**

In the FRITZ!Box menu, go to Telephony ➔ Telephony devices\
On the right, click on **Set up new device** click\
At the very bottom, select the **fax function** and click Next
{% endstep %}

{% step %}
**Configure reception**

Choose whether received faxes should be forwarded to you via the e-mail push service\
Choose whether received faxes should be saved to a storage location and click Next
{% endstep %}

{% step %}
**Assign phone number**

Choose whether faxes should only be sent or also received\
Select the s**ipgate number** for fax sending/receiving and click Next\
To finish, click on **Apply**
{% endstep %}
{% endstepper %}

You will then find the new options for sending faxes as well as viewing received faxes under the Telephony ➔ Fax menu item.
{% endtab %}
{% endtabs %}


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