> For the complete documentation index, see [llms.txt](https://help.sipgate.de/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.sipgate.de/cloud-telefonanlage/en/using-sipgate/ereignisliste/was-sind-die-weiteren-aktionen-der-ereignisliste-von-sipgate.md).

# What are the other actions in sipgate's event list?

{% hint style="info" %}
**Note:** The *event list* is **only available to customers on sipgate classic** available. On sipgate neo, it is integrated in a different form.
{% endhint %}

[Video](https://www.youtube-nocookie.com/embed/xzNfkCEwy-4)

By clicking on an event, you can expand it to view details about **source, destination, forwarding, and further information** to obtain them. Here you can also perform the following actions:

#### Start Click2Dial

With the button **Call** you have the option to call your contact back via Click2Dial. If you have stored multiple phone numbers for a contact, you can choose one.

#### Save phone numbers as contact

Next to each phone number that is not yet assigned to one of your contacts, you will find a button **Save phone number**. Click it to create a new contact.

#### Add phone numbers to the blocklist

With the button **Block number** you can add a phone number to the [blocklist](https://help.sipgate.de/hc/de/articles/4403350387857-Unerw%C3%BCnschte-Anrufe-blockieren) for the entire account. With the button **Remove blocking** you can undo this.

#### Create note

For each event, you can create a note that will later be shown to you as a preview on the corresponding event, even when collapsed. Notes can be edited or removed again at any time.

#### Listen to and download voicemail

When you expand a voicemail event, you can listen to the caller's messages directly in the browser. You can also download the messages as an MP3 file. If you have enabled automatic transcripts for your voicemail, you will find them here as well.

#### Listen to and download call recordings

[Call recordings](https://help.sipgate.de/hc/de/articles/4403383879697-Call-Recording) are displayed in the same way as voicemails and have the same options.

#### Show SMS text

When you expand an SMS event, you can see here which text message your contact sent you.

#### Fax preview, download, and send report

You can view and download your faxes directly from the event list. The fax is provided as a PDF file. You can download the send report directly from the event or resend an outgoing fax.

#### Group event list

#### Events in a group

If you have created one or more groups, these groups also have their own event list. This is shared with all group members. Here you have the option to add notes to individual events, e.g. completed callbacks for missed calls, which can be viewed by all members of the group.

Update from December 20, 2022


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