What are the other actions in sipgate's event list?

Other actions in the sipgate event list: call back, create contact, download fax, and more.

Note: The activity list is is only available to customers on sipgate classic available. On sipgate neo, it is integrated in a different form.

Video

By clicking on an event, you can expand it to view details about source, destination, forwarding, and other information Here you can also carry out the following actions:

Start Click2Dial

With the button Call you can call back your contact via Click2Dial. If you have stored multiple phone numbers for a contact, you can choose.

Save phone numbers as a contact

Next to each phone number that is not yet assigned to one of your contacts, you will find a button Save phone number. Click it to create a new contact.

Set phone numbers on the blocklist

With the button Block number you can add a phone number for the entire account to the blocklist using the button Remove blocking you can undo this.

Create note

For each event, you can create a note that will later be shown to you in the corresponding event, even when collapsed, as a preview. Notes can be edited or removed at any time.

Listen to and download voicemail

When you expand a voicemail event, you can listen to the callers' messages directly in the browser. You can also download the messages as an MP3 file. If you have activated automatic transcriptions for your voicemail, you will find them here as well.

Listen to and download call recordings

Call recordings are displayed analogously to voicemails and have the same options.

Show SMS text

When you expand an SMS event, you can see here which short message your contact sent you.

Fax preview, download, and sending report

You can view and download your faxes directly from the event list. The fax is provided as a PDF file. You can download the sending report directly from the event or resend an outgoing fax.

Group event list

Events in a group

If you have created one or more groups, these groups also have their own event list. This is shared with all group members. Here you have the option of adding notes to individual events, e.g. completed callbacks for missed calls, which are visible to all members of the group.

Update from December 20, 2022