> For the complete documentation index, see [llms.txt](https://help.sipgate.de/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.sipgate.de/cloud-telefonanlage/en/using-sipgate/ereignisliste/was-ist-die-ereignisliste-bei-sipgate.md).

# What is the event list in sipgate?

{% hint style="info" %}
**Note:** The *event list* is **only available to customers on sipgate classic** available. On sipgate neo, it is integrated in a different form.
{% endhint %}

#### **The event list**

The event list is like an email inbox for all your telephony. You always have a complete overview of **incoming and outgoing calls, faxes and SMS**. In addition, you can **Voicemail messages** be listened to directly, individual events can be annotated with notes, and much more.

**Inbox and archive**

You can always find new events in the **Inbox**. From there, you can move events to the archive if you currently no longer need them but do not want to delete them yet. Conversely, events can be moved from the archive back into the inbox of your event list.

**Export events**

You can save your events at any time as **CSV file** save them. To do so, simply click at the bottom left under the event list on **Export list*****.***

![sipgate-hilfecenter-dieereignisliste-daspostfachf\_rihretelefonie.jpg](/files/6aa2f04ea81d97cb27b15f507ffe7f3bfac07fc6)

**Read and unread events**

You can recognize new events by the fact that they are displayed with a **blue background** and **bold text** displayed. As soon as you have clicked an event and thereby opened its **detail information** it is marked as read. Read events are displayed with a light gray background and normal text.

**Entries per page**

For better clarity, your events are organized across successive pages. Events always appear in your list **chronologically** – meaning that new events always appear at the very top of page 1. At the bottom of your event list, you can navigate between the different pages and set how many events per page you want to see.

**Mark events as favorites**

Next to each event there is a **star**. Click it to mark an event as a favorite and find it again more quickly later.

**Events in a group**

If you have created one or more groups, these groups also have their own event list. This is shared with all group members. Here you have the option to add notes to individual events, e.g. completed callbacks for missed calls, which can be viewed by all members of the group.

**The event list - save call data**

For data protection reasons, all events that appear in your event list are, by default, **deleted automatically after 30 days** This also applies to events that you have archived. However, you can set these events to be either **immediately** or **deleted automatically after 30 days** deleted, or **stored permanently** are.

You can find the options in the web app on the left under **Phone system ➔ Customization**.

**Select and edit multiple events at once**

Using the **checkboxes** on the right-hand side, you have the option to select multiple events, such as missed calls or faxes, in order to edit them. If you activate the checkbox\
**Select all** you select all events on the page currently displayed. As soon as you have selected one or more events, you will get a **selection of editing options**.

➔ **Archive**: Move all selected events from the inbox to the archive.

➔ **Unarchive**: Move all selected events from the archive to the inbox.

➔ **Delete**: Permanently delete all selected events.

![Bildschirmfoto\_2021-09-22\_um\_15.11.36.png](/files/dfcbb2eda9c383123caa5e5d65752e17be95ca22)

**Filter events**

To find certain events again more quickly, you have the option of filtering your event list by various criteria. Simply click the corresponding button for the filter you want:

**➔ Marking***:* Filter your events by Read / Unread / Marked / Not marked.

**➔ Direction:** Filter your events by Incoming / Outgoing.

**➔ Type:** Filter your events by Call / Fax / SMS / Voicemail.

**➔ Status:** Filter your events by Answered / Missed

**➔ Phone number**: Filter your events by specific phone numbers. A partial search (e.g. only the area code) is not possible. Recommendation: export the event list as CSV, then filter in the CSV

**➔ Extension**: Filter your events by extensions / groups that your users have access to.

**➔ Labels**: Filter your events by labels that you created yourself.

**➔ Time period**: Filter your events by a specific time period.


---

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