> For the complete documentation index, see [llms.txt](https://help.sipgate.de/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.sipgate.de/cloud-telefonanlage/en/using-sipgate/ereignisliste/was-ist-die-ereignisliste-bei-sipgate.md). # What is the event list in sipgate? {% hint style="info" %} **Note:** The *event list* is **only available to customers on sipgate classic** is available. On sipgate neo, it is integrated in a different form. {% endhint %} #### **The event list** The event list is like an email inbox for all your telephony. You always have a complete overview of **incoming and outgoing calls, faxes and SMS**. In addition, you can **Voicemail messages** be listened to directly, individual events be annotated with notes, and much more. **Inbox and archive** New events can always be found in the **Inbox**. From there, you have the option to move events to the archive if you no longer need them at the moment but do not want to delete them yet. Conversely, events can be moved back from the archive to the inbox of your event list. **Export events** You can save your events at any time as **CSV file** save them. To do so, simply click at the bottom left under the event list on **Export list*****.*** ![sipgate-hilfecenter-dieereignisliste-daspostfachf\_rihretelefonie.jpg](/files/6aa2f04ea81d97cb27b15f507ffe7f3bfac07fc6) **Read and unread events** You can recognize new events by the fact that they are displayed with a **blue background** and **bold font** displayed. As soon as you have clicked an event and thus opened its **detailed information** opened, it is marked as read. Read events are displayed with a light gray background and normal font. **Entries per page** For better clarity, your events are organized across consecutive pages. Events always appear in your list **chronologically** – that means new events always appear at the very top of page 1. At the bottom of your event list, you can navigate between the different pages and set how many events per page you want to see. **Mark events as favorites** Next to each event there is a **star**. Click it to mark an event as a favorite so you can find it again more quickly later. **Events in a group** If you have created one or more groups, these groups also have their own event list. This is shared with all group members. Here you have the option to add notes to individual events, e.g. completed call-backs for missed calls, which can be viewed by all members of the group. **The event list - save call data** All events that appear in your event list are, for data protection reasons, automatically by default **after 30 days** automatically deleted. This also applies to events you have archived. However, you can set these events to be either **immediately** or **after 30 days** deleted, or **stored permanently** be. You can find the options in the web app on the left under **Phone system ➔ Customization**. **Select and edit multiple events at once** Using the **checkboxes** on the right-hand side, you have the option to mark multiple events, such as missed calls or faxes, in order to edit them. If you activate the checkbox\ **Select all** activate it, you mark all events on the page currently displayed. As soon as you have marked one or more events, you receive a **selection of editing options**. ➔ **Archive**: Move all selected events from the inbox to the archive. ➔ **Unarchive**: Move all selected events from the archive to the inbox. ➔ **Delete**: Permanently delete all selected events. ![Bildschirmfoto\_2021-09-22\_um\_15.11.36.png](/files/dfcbb2eda9c383123caa5e5d65752e17be95ca22) **Filter events** To find certain events more quickly, you have the option of filtering your event list by various criteria. Simply click the corresponding button by which you want to filter: **➔ Marking***:* Filter your events by Read / Unread / Marked or Unmarked. **➔ Direction:** Filter your events by Incoming / Outgoing. **➔ Type:** Filter your events by Call / Fax / SMS / VoiceMail. **➔ Status:** Filter your events by Accepted / Missed **➔ Phone number**: Filter your events by specific phone numbers. Partial search (e.g. only the area code) is not possible. Recommendation: Export the event list as CSV, then filter in the CSV **➔ Line**: Filter your events by lines / groups that your users have access to. **➔ Labels**: Filter your events by labels that you created yourself. **➔ Time period**: Filter your events by a specific time period. --- # Agent Instructions This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com. ## Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. 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