> For the complete documentation index, see [llms.txt](https://help.sipgate.de/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.sipgate.de/cloud-telefonanlage/en/using-sipgate/die-sipgate-app/wie-richte-ich-die-sipgate-app-ein.md). # How do I set up the sipgate app? The sipgate App is included free of charge in your Business plan and offers advanced features for your business telephony, including seamless integration with the sipgate cloud phone system. For additional features, you can upgrade to the paid Business or Premium packages at any time. {% hint style="warning" %} **Important:** Current information about the sipgate App can be found [on our website](https://www.sipgate.de/app). {% endhint %} ## **Book sipgate App** Log in to your account and navigate to **my telephony** in the account management. In the left-hand sidebar of the menu, you will find the option under **Products** to set up the sipgate App directly. In addition, as an admin, you can add the sipgate App for your users in their respective profile. The packages differ between "Business integrations" and "Premium integrations". Alternatively, you can also use the sipgate App as a web version. This is a version with a reduced range of features. In the web version, you can receive and make calls. However, no CRM integrations can be set up. The AI features are also not available in the web version. ## **Download sipgate app** Once you have booked the app, you can download the required file directly in your account. In addition, the respective users automatically receive a download link by email so that they can then also download and use the app. In the next step, select your operating system and download the required files. It is also possible to copy a download link. ![sipgate-Hilfecenter-Appeinrichten4-1.jpg](/files/e7d38ac43fbee076f6ef00d1d09f79f9c35e7f4e) As the next step, open the configuration file and follow the instructions shown in a pop-up window to install the app on your computer. ## **Set up sipgate App** After you have successfully installed the sipgate App, you need to link it to your sipgate account. Log in with your sipgate account details and confirm the login with the verification code that will be sent to your registered email address. ![Screenshot](/files/e90b1ef4b55d590e760b0587e997de1a827e49fe) {% hint style="info" %} **Tip:** If your Google or Microsoft account is linked to your sipgate account, you can also use social login to sign in. {% endhint %} For your first login, you should agree to the access permissions listed for the sipgate App. ![Screenshot](/files/7bed7044c84fb7a31799ff19d78d418dde4aecab) If you have set up multiple phones, select the VoIP phone you want to configure with the app in the next step. You can change this setting at any time. ![Screenshot](/files/dfdb5e12ca563ff0f47b267c2f82dcaf5ec36bbe) First, you can adjust your audio settings by selecting a microphone and a speaker/headset. ![Screenshot](/files/5eb662fdcedb111e11491b8f1babe5cd2e33ef65) Then you can synchronize your contacts with the sipgate App by clicking Connect next to the desired provider. In the next step, enter the API URL and the API key. For some CRM systems, you will be taken directly to the login for your CRM instance without having to enter the API information. This confirms the data exchange between sipgate and your CRM system. In the final step, you can synchronize your contacts with the sipgate App by clicking Connect next to the desired provider. ![Screenshot](/files/e976ebbee7de35dcdedf9e3d255ae7ce52283560) In the final step, please check that the region on your device is correctly set to Germany so that the phone numbers are displayed correctly in the call list. To do this, go to Windows Settings ➔ Time & language ➔ Language & region ➔ Set region to: Germany and then save. You only need to do this setting on your PC or laptop. {% hint style="info" %} **Tip:** If your Google or Microsoft account is linked to your sipgate account, you can also use social login to sign in. {% endhint %} You have now successfully set up your sipgate App and can get started with your telephony right away. ![Screenshot](/files/3683cd49dccce89dbb546c8c7b78c4bd304a3630) {% hint style="info" %} **Tip:** If you would like to learn more about configuring the sipgate App, you can find [further articles on this here](https://help.sipgate.de/hc/de/sections/10721980552733-Erste-Schritte-mit-der-sipgate-App). {% endhint %} --- # Agent Instructions This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. 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