How can I fix login problems in the sipgate app in the browser?

Solutions for login problems in the sipgate app in the browser – login errors, white screen, and more.

When logging into the sipgate app in the browser, various problems can occur: you only get a password prompt without an account selection, the login process hangs, or you are not redirected correctly. These problems usually arise when you are already logged in at app.sipgate.com.

Understanding the problem

The sipgate app in the browser can cause conflicts with existing logins via the sipgate app . This can lead to various login problems because the browser mixes saved login data or the normal login process is disrupted. A common error message in this case is: “Oops! Something went wrong. Reload the app or try again later”.

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Solution 1: Log out at app.sipgate.com

1. Open app.sipgate.com in a new tab

2. Log out there

3. Return to the sipgate app in the browser

4. Reload the login page

5. You can now log in using the usual login process

Solution 2: Delete browser data for the site

If logging out does not help, you can proceed as follows:

Google Chrome

1. Click the settings icon on the left in the address bar

2. Select Website settings and

3. View permissions and saved data sorted by website

4. Search: sipgate.com search and delete

5. Reload the sipgate app page

Mozilla Firefox

Microsoft Edge

Safari

Tip:

To generally avoid login conflicts, it is best to use different browsers or your browser's incognito/private mode for different sipgate accounts.