How can I fix problems logging in to the sipgate app in the browser?
Solutions for login problems in the sipgate app in the browser – login errors, white screen, and more.
When logging in to the sipgate app in the browser, various problems can occur: you only get a password prompt without account selection, the login process hangs, or you are not redirected correctly. These problems usually occur when you are already logged in at app.sipgate.com.
Understanding the problem
The sipgate app in the browser can conflict with existing logins via the sipgate app cause. This can lead to various login problems, as the browser mixes saved login data or the normal login process is disrupted. A common error message in this case is: “Oops! Something went wrong. Reload the app or try again later”.
Solution 1: Log out at app.sipgate.com
Open app.sipgate.com in a new tab
Log out there
Return to the sipgate app in the browser
Reload the login page
You can now log in with the usual login process
Solution 2: Delete browser data for the site
If logging out doesn't help, you can proceed as follows:
Click the settings icon to the left of the address bar
Select Site settings out
Open permissions and saved data sorted by website
Search: sipgate.com search and delete
Reload the sipgate app page
Click the lock icon to the left of the address bar
Select Delete cookies and website data... out
Confirm with Remove
Reload the sipgate app page
Click the settings icon to the left of the address bar
Select Site settings out
Open permissions and saved data sorted by website
Search: sipgate.com search and delete
Reload the sipgate app page
Go to Safari ➔ settings
Select the tab Privacy
Click on Manage site data
Search for sipgate and remove the entries
Reload the sipgate app page
To avoid login conflicts altogether, it's best to use different browsers for different sipgate accounts or your browser's incognito/private mode.
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