How can I set my caller ID in the sipgate app?

How to select or change your caller ID in the sipgate app for outgoing calls.

sipgate classic

Set caller ID number in the sipgate app

You can set a caller ID number in the sipgate app. This will be displayed on the recipient's device as the incoming caller ID. To set up an individual caller ID number in the app, go to the gear icon in the top right.

Tip: If you have not yet set a caller ID number after the latest update, you will see a notification window.

sipgate-Hilfecenter-absende7.png

Now you can choose your individual caller ID number.

Important: The selected caller ID number must now be assigned to a VoIP phone, since it is currently not possible to select a number without a phone.

sipgate-Hilfecenter-absende2.png

Important: You can set the caller ID number for each individual call. Before starting the call, you can select the desired caller ID number from the dropdown menu. Here you can also suppress the caller ID for a single call.

Important: The caller ID number is changed only in the sipgate app. In the logged-in area, you will still see the number set by default.

Caller ID number in Channels

Analogous to Inbox, you can also select the desired caller ID number in your Channels via the dropdown menu. To do this, go to the desired channel and click the gear icon in the right corner.

sipgate-Hilfecenter-absende1.png

Select the desired VoIP phone in the window and the desired caller ID number from the dropdown menu.

sipgate-Hilfecenter-absende3.png

If no free phone is available anymore, you can click on Add phone to create a new VoIP phone in your account (Appweb) and assign it a caller ID number for the channel.

sipgate-Hilfecenter-absende5.png

In the last step, click on Save.

sipgate-Hilfecenter-absende6.png

You can see and change your caller ID number at any time in the top right corner.

sipgate neo

In the sipgate app, you can set your caller ID number individually in the sipgate app. The caller ID number is displayed to the person called as the incoming caller ID.

Personal channel: Here you can choose any caller ID number or suppress the number completely. Open your personal channel in the app, go to the channel settings via the gear icon, and select your desired caller ID number there.

Shared channel: In shared channels, you can also choose any caller ID number or suppress the number completely. To do this, go to the gear icon in the top right of the shared channel to select or freely set the caller ID number.

In the satellite app: In the mobile satellite app, go to Settings > Numbers & Channels > Select channel > Caller ID number. Enter the desired caller ID number there.