How can I set my caller ID in the sipgate app?

Here’s how to select or change your caller ID in the sipgate app for outgoing calls.

sipgate classic

Set caller ID in the sipgate app

You can set a caller ID in the sipgate app. This will be displayed on the called party’s device as the incoming number. To set up a custom caller ID in the app, go to the gear icon at the top right.

Tip: If you have not set a caller ID after the last update, you will see a notice window.

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Now you can choose your individual caller ID.

Important: The selected caller ID must now be assigned to a VoIP phone, as it is currently not possible to select a number without a phone.

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Important: You can set the caller ID for each individual call. Before you start the call, you can select the desired caller ID from the dropdown menu. Here you can also suppress the number for a single call.

Important: The caller ID is only changed in the sipgate app. In the logged-in area, you will still see the number set by default.

Caller ID in Channels

Just like in Inbox, you can also select the desired caller ID in your Channels via the dropdown menu. To do this, go to the desired channel and click the gear icon in the right corner.

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In the window, select the desired VoIP phone and the desired caller ID from the dropdown menu.

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If no free phone is available anymore, you can click on Add phone to create a new VoIP phone in your account (Appweb) and assign a caller ID to it for the channel.

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In the last step, click on Save.

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You can see and change your caller ID at any time in the right corner.

sipgate neo