# How can I connect my CRM system with sipgate?

Via the sipgate app, you can connect a wide variety of CRM systems to your sipgate account. If you want to know whether your CRM system is already included, simply take a look [on our website](https://www.sipgate.de/integrationen) .

{% hint style="warning" %}
**Important:** For seamless integration of your CRM system with sipgate, you need the sipgate app and must have booked the appropriate CRM package. You can learn more about the sipgate app [here](https://www.sipgate.de/app) here.
{% endhint %}

## **Here's how**

After you have [downloaded the sipgate app](https://www.sipgate.de/app#download) and logged in with your user data, you are ready to connect your CRM system.

{% stepper %}
{% step %}
**Open settings**

Open the app, click the user icon on the left side, and select **settings** from the sidebar.

![HC-Image-sipgate-app-connect-integration-1.png](/files/670644576f9ee284b5b432a0d35df8c3bbfc7e6a)
{% endstep %}

{% step %}
**Connect CRM system**

Navigate to the section **Integrations**, select your CRM system from the list and click the button **Connect now**.

![HC-Image-sipgate-app-connect-integration-2.png](/files/d9d0f130c9afeb38d968410872aaaf4410e7911e)
{% endstep %}

{% step %}
**Enter API data**

In the final step, enter the API URL and the API key. With some CRM systems, you will be taken directly to the login for your CRM instance without having to enter the API information. This confirms the data exchange between sipgate and your CRM system.
{% endstep %}
{% endstepper %}

{% hint style="info" %}
**Tip:** [Here](https://help.sipgate.de/hc/de/sections/10214975362461-Integrationen-%C3%BCber-die-sipgate-App) you can check specifically for your CRM system where you can find the required API URLs and API keys.
{% endhint %}

![HC-Image-sipgate-app-connect-integration-2-1.png](/files/06412519c1971383c36fd00421ec655fb8437cfb)

Depending on the number of contacts to be integrated, it may take a few minutes until they are fully displayed. Once this is complete, your CRM system is fully set up in the sipgate app.

{% hint style="warning" %}
Important: If your CRM is not yet listed among the officially available CRM systems, you can establish a connection via the sipgate API. Further information about the sipgate API can be found in the corresponding [help center article](https://help.sipgate.de/hc/de/articles/4405439320081-Was-ist-die-sipgate-API-und-welche-Funktionen-bietet-sie) as well as on our [website](https://www.sipgate.io/?ampDeviceId=ce435cab-3159-45f1-ae14-390a644629ef\&ampSessionId=1768568941810). In addition, we are happy to assist you with any questions about the sipgate API at the email address <expert@sipgate.io> .
{% endhint %}


---

# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://help.sipgate.de/cloud-telefonanlage/en/using-sipgate/die-sipgate-app/wie-kann-ich-mein-crm-system-mit-sipgate-verbinden.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.