> For the complete documentation index, see [llms.txt](https://help.sipgate.de/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.sipgate.de/cloud-telefonanlage/en/using-sipgate/die-sipgate-app/wie-kann-ich-in-safari-die-berechtigungen-fuer-die-sipgate-app-im-browser-dauerh.md).
# How can I permanently set permissions for the sipgate app in the browser in Safari?
#### **Problem**
When using the sipgate app in the Safari browser, Safari asks for permission for the microphone and notifications again every time you open it. This can be annoying and may cause calls not to be answered if permission is not granted in time.
#### **Solution**
In the Safari settings, you can set the permissions permanently. This means the sipgate app will automatically load with microphone and notification access — without being asked again.
#### Set up permanent microphone permission
Without microphone access, no calls are possible through the app. Here's how to set up permanent permission:
1. Open **Safari**.
2. Click at the top left in the menu bar on **Safari** ➔ **settings**.
3. Switch to the tab **Websites**.
4. Select in the left sidebar **Microphone**.
5. Find the entry in the list **workspace.sipgate.com**.
{% hint style="info" %}
```
**Note:** If the website is not displayed, open it once in Safari and allow microphone access there. It will then appear in the list.
```
6\. Select to the right of the entry **Allow** out.
{% endhint %}
#### Set up permanent notification permission
Without notifications, you will not be informed about incoming calls when Safari is running in the background. Here's how to set up permanent permission:
1. Open **Safari**.
2. Click at the top left in the menu bar on **Safari** ➔ **settings**.
3. Switch to the tab **Websites**.
4. Select in the left sidebar **Notifications**.
5. Find the entry in the list **workspace.sipgate.com**.
{% hint style="info" %}
```
**Note:** If the website is not displayed, open it once in Safari and grant permission once.
```
6\. Select to the right of the entry **Allow** out.
{% endhint %}
#### **Check permissions and fix problems**
**Check settings**
Here's how to test whether the permissions are set up correctly:
1. Open the **sipgate app in the browser** under [workspace.sipgate.com](https://workspace.sipgate.com).
2. The app should now automatically have access to **Microphone** and **Notifications** .
3. For a microphone test, you can call the free number **10005** call.
#### **Common problems and solutions**
The sipgate website does not appear in the Safari list
* Open [workspace.sipgate.com](https://workspace.sipgate.com) directly in Safari.
* When you first open it, allow access to the microphone and notifications.
* After that, the website should be listed in the Safari settings under *Websites* listed.
Notifications do not work
* Open the **macOS System Settings** under\
**System Settings ➔ Notifications**.
* Make sure that **Safari is allowed to send notifications**.
Microphone does not work
* Open the **macOS System Settings** under\
**System Settings ➔ Security & Privacy ➔ Microphone**.
* Check whether **Safari** allows microphone access.
* Completely close Safari and restart the browser.
---
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