> For the complete documentation index, see [llms.txt](https://help.sipgate.de/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.sipgate.de/cloud-telefonanlage/en/using-sipgate/die-sipgate-app/wie-kann-ich-in-safari-die-berechtigungen-fuer-die-sipgate-app-im-browser-dauerh.md).
# How can I permanently set permissions for the sipgate app in Safari?
#### **Problem**
When using the sipgate app in the Safari browser, Safari will ask again for permission to use the microphone and notifications each time it is opened. This can be annoying and can lead to calls not being answered if permission is not granted in time.
#### **Solution**
In Safari settings, you can permanently set the permissions. This allows the sipgate app to load automatically with microphone and notification access — without being asked again.
#### Set up microphone permission permanently
Without microphone access, no calls are possible through the app. Here's how to set the permission permanently:
1. Open **Safari**.
2. Click the **Safari** ➔ **settings**.
3. Switch to the tab **Websites**.
4. Select in the left sidebar **Microphone**.
5. Search for the entry **workspace.sipgate.com**.
{% hint style="info" %}
```
**Note:** If the website is not displayed, open it once in Safari and allow microphone access there. It will then appear in the list.
```
6\. Select to the right of the entry **Allow** .
{% endhint %}
#### Set up notification permission permanently
Without notifications, you will not be informed about incoming calls when Safari is running in the background. Here's how to set up permanent permission:
1. Open **Safari**.
2. Click the **Safari** ➔ **settings**.
3. Switch to the tab **Websites**.
4. Select in the left sidebar **Notifications**.
5. Search for the entry **workspace.sipgate.com**.
{% hint style="info" %}
```
**Note:** If the website is not displayed, open it once in Safari and grant the permission once.
```
6\. Select to the right of the entry **Allow** .
{% endhint %}
#### **Check permissions and fix problems**
**Check settings**
Here's how to test whether the permissions have been set up correctly:
1. Open the **sipgate app in the browser** under [workspace.sipgate.com](https://workspace.sipgate.com).
2. The app should now automatically have access to **Microphone** and **Notifications** have.
3. For a microphone test, you can call the free phone number **10005** call.
#### **Common problems and solutions**
The sipgate website does not appear in the Safari list
* Open [workspace.sipgate.com](https://workspace.sipgate.com) directly in Safari.
* Allow access to the microphone and notifications the first time you open it.
* After that, the website should be listed in the Safari settings under *Websites* be listed.
Notifications do not work
* Open the **macOS system settings** under\
**System Settings ➔ Notifications**.
* Make sure that **Safari is allowed to send notifications**.
Microphone does not work
* Open the **macOS system settings** under\
**System Settings ➔ Security & Privacy ➔ Microphone**.
* Check whether **Safari** allows microphone access.
* Close Safari completely and restart the browser.
---
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