# How can I permanently set the permissions for the sipgate app in Safari browser?
#### **Problem**
When using the sipgate app in the Safari browser, Safari asks again each time it is opened for permission to use the microphone and notifications. This can be annoying and can mean that calls are not answered if permission is not granted in time.
#### **Solution**
In the Safari settings, you can permanently set the permissions. This will automatically load the sipgate app with microphone and notification access - without repeated prompts.
#### Set up permanent microphone permission
Without microphone access, no calls can be made through the app. Here's how to permanently set up access:
1. Open **Safari**.
2. Click at the top left in the menu bar on **Safari** ➔ **settings**.
3. Switch to the tab **Websites**.
4. Select in the left sidebar **Microphone**.
5. Look for the entry in the list **workspace.sipgate.com**.
{% hint style="info" %}
```
**Note:** If the website is not displayed, open it once in Safari and allow microphone access there. It will then appear in the list.
```
6\. Select to the right of the entry **Allow** .
{% endhint %}
#### Set up permanent notification permission
Without notifications, you will not be informed about incoming calls when Safari is running in the background. Here's how to set up permanent access:
1. Open **Safari**.
2. Click at the top left in the menu bar on **Safari** ➔ **settings**.
3. Switch to the tab **Websites**.
4. Select in the left sidebar **Notifications**.
5. Look for the entry in the list **workspace.sipgate.com**.
{% hint style="info" %}
```
**Note:** If the website is not displayed, open it once in Safari and grant permission once.
```
6\. Select to the right of the entry **Allow** .
{% endhint %}
#### **Check permissions and fix problems**
**Check settings**
Here's how to test whether the permissions are set up correctly:
1. Open the **sipgate app in the browser** under [workspace.sipgate.com](https://workspace.sipgate.com).
2. The app should now automatically have access to **Microphone** and **Notifications** have.
3. For a microphone test, you can call the free phone number **10005** call.
#### **Common problems and solutions**
The sipgate website does not appear in the Safari list
* Open [workspace.sipgate.com](https://workspace.sipgate.com) directly in Safari.
* When you first open it, allow access to the microphone and notifications.
* After that, the website should be listed in the Safari settings under *Websites* be listed.
Notifications do not work
* Open the **macOS system settings** under\
**System settings ➔ Notifications**.
* Make sure that **Safari is allowed to send notifications**.
Microphone does not work
* Open the **macOS system settings** under\
**System settings ➔ Security & Privacy ➔ Microphone**.
* Check whether **Safari** allows microphone access.
* Close Safari completely and restart the browser.
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