# How can I set the sipgate app as the default for calls?

Normally, on macOS or Windows, if you want to call a phone number in the browser or use click-to-dial, FaceTime or another telephony application opens. However, if you prefer to make calls directly via the sipgate app, you can set the app as the default for calls.

{% tabs %}
{% tab title="macOS" %}

* Open FaceTime on your Mac.
* Then click at the top in the menu bar on **FaceTime** and select **settings** .
* Scroll down and under **Default for calls** sipgate.

![sipgate help center-facetime1.png](/files/8d536083c833b91898c2eaa304bcba03222e3428)
{% endtab %}

{% tab title="Windows" %}

* Open the **settings**.
* Go to **Default apps** and then select **Default apps by protocol** .

![sipgate help center-facetime2.png](/files/c1f42147d1bf6677edec47405680985765cf6bb9)

* Look in the left menu for **TEL** or **URL:tel**.
* There you can set the sipgate app as the default app for calls.

![sipgate help center-facetime2-1.png](/files/55628b4f10e5fe94ecc003ce5f097dcf475d8c25)
{% endtab %}
{% endtabs %}

#### **Errors and solutions**

<details>

<summary><strong>Set sipgate app as the default app for TEL (Click2Dial)</strong></summary>

Windows 11: Default apps ➔ Choose default values by link type \[Tel: sipgate] ➔ (Tel: sipgate) App

</details>

<details>

<summary><strong>Windows 11 22H2: sipgate app cannot be selected</strong></summary>

* Quit sipgate app
* C:\Users\User\”Own username”\AppData\Roaming\sipgate-desktop\FirstRun delete folder\\

{% hint style="info" %}
Note: You can find the username under C:/Users
{% endhint %}

\* restart the sipgate app \* Default apps ➔ Default values by link type ➔ \\\[\\\[Tel: sipgate]\\(Tel: sipgate “‌”)] (\\\[Tel: sipgate]\\(Tel: sipgate “‌”)) can be set in the app

</details>


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