How do I enable microphone access on the device?
Instructions for enabling microphone access for the sipgate app on Mac, Windows, and mobile devices.
For you to be able to make calls with the sipgate app, the app needs access to your Mac's microphone. For security reasons, macOS blocks microphone access for all apps by default.
During the initial setup, the sipgate app requests access to the microphone, and if you have granted access, you do not need to change any further settings. If you denied access at this point, you can quickly adjust the setting in your Mac's system settings.
Navigate to settings ➔ Privacy & Security ➔ Microphone ➔ and tick sipgate to allow access. Once this is done, the sipgate app will be available for calls.
In the menu, go to Windows Privacy and Security ➔ Microphone. There, under microphone access, set the switch to ON and then allow apps access to their microphone to ON.
If no audio devices are still listed in the sipgate app: - Check the software firewall and allow media/microphone access there
If you use the sipgate app in the browser, you can find the settings in the article on permissions in the browser.
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