> For the complete documentation index, see [llms.txt](https://help.sipgate.de/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.sipgate.de/cloud-telefonanlage/en/using-sipgate/die-sipgate-app/wie-aktiviere-ich-den-mikrofonzugriff-auf-das-endgeraet.md).

# How do I enable microphone access on the device?

{% tabs %}
{% tab title="macOS" %}
To make calls with the sipgate app, the app needs access to your Mac's microphone. For security reasons, macOS blocks microphone access for all apps by default.

During the initial setup, the sipgate app requests access to the microphone, and if you have granted access, you do not need to change any further settings. If you denied access at this point, you can quickly adjust the setting in your Mac's System Settings.

To do this, navigate to **settings** **➔ Privacy & Security ➔ Microphone** **➔** check the box for sipgate to allow access. Once this is done, the sipgate app will be available for calls.

![Screenshot 2023-07-20 at 15.45.39.png](/files/f26e64c76b32e7d612225bd126392faa808c62a3)

{% hint style="warning" %}
**Important:** The sipgate app only supports current Apple macOS versions and no GitHub projects such as the "Open Core Legacy Patcher".
{% endhint %}
{% endtab %}

{% tab title="Windows" %}
In the menu, go to Windows **Privacy and Security ➔ Microphone.**\
There, under Microphone access, set the switch to **ON** and then allow apps access to their microphone to **ON.**

**If no audio devices are still listed in the sipgate app:**\
\- Check the software firewall and allow media/microphone access there
{% endtab %}
{% endtabs %}

If you use the sipgate app in the browser, you can find the settings in the [article about permissions in the browser.](https://hilfecenter.zendesk.com/hc/de/articles/27555234781085)


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