> For the complete documentation index, see [llms.txt](https://help.sipgate.de/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.sipgate.de/cloud-telefonanlage/en/using-sipgate/die-sipgate-app/welche-tastaturkuerzel-kann-ich-in-der-sipgate-app-verwenden.md).
# Which keyboard shortcuts can I use in the sipgate app?
In this article you will find the most important shortcuts for the sipgate app. You can now also customize most of the keyboard shortcuts yourself and assign your own key combination.
## Set your own shortcuts
You can adapt most shortcuts to your habits. Some shortcuts are fixed and cannot be changed - which ones they are, you can see in the tables further down in the column **Customizable**.
1. Open the **settings**.
2. Go to the section **Shortcuts**.
3. Click the shortcut you want to change.
4. Press the desired key combination.
{% hint style="info" %}
**Note:**\
When changing a shortcut, the respective default shortcut is shown to you as a suggestion. This lets you return to the original assignment at any time.
{% endhint %}
{% hint style="warning" %}
**Conflicts with other programs:** Some key combinations are already used by other programs or by the operating system. In this case, choose a different combination. Examples of possible conflicts:
* MS Teams uses **Ctrl+Shift+A** to accept calls
* Edge uses **Ctrl+Shift+D** to save all tabs
{% endhint %}
#### **General**
| Function | macOS shortcuts | Windows/Linux shortcuts | macOS browser | Windows/Linux browser | Customizable |
| ---------------------- | --------------- | ----------------------- | ------------- | --------------------- | ------------ |
| Execute focused action | ENTER | ENTER | | | fixed |
| Open omnibar | ⌘+K | Ctrl+K | ⌘+⌥+K | Ctrl+Alt+K | yes |
| Show/hide sidebar | ⌘+. | Ctrl+. | ⌘+⌥+. | Ctrl+Alt+. | yes |
| Open settings | ⌘+, | Ctrl+, | ⌘+⌥+, | Ctrl+Alt+, | fixed |
#### **Navigation**
| Function | macOS shortcuts | Windows/Linux shortcuts | macOS browser | Windows/Linux browser | Customizable |
| ------------------------------------------------- | --------------- | ----------------------- | ------------- | ----------------------- | ------------ |
| Open channel/call list (per channel by index 1–9) | ⌘+1 … ⌘+9 | Ctrl+1 … Ctrl+9 | ⌘+⌥+1 … ⌘+⌥+9 | Ctrl+Alt+1 … Ctrl+Alt+9 | fixed |
| Move to the next list item within a page | TAB or ↓ | TAB or ↓ | | | fixed |
| Move to the previous list item within a page | TAB or ↑ | TAB or ↑ | | | fixed |
#### **View**
| Function | macOS shortcuts | Windows/Linux shortcuts | macOS browser | Windows/Linux browser | Customizable |
| ---------------- | --------------- | ----------------------- | ------------- | --------------------- | ------------ |
| Zoom in | ⌘++ | Ctrl++ | ⌘++ | Ctrl++ | fixed |
| Zoom out | ⌘+− | Ctrl+− | ⌘+− | Ctrl+− | fixed |
| Reset to default | ⌘+0 | Ctrl+0 | ⌘+0 | Ctrl+0 | fixed |
| Reload app | ⌘+R | Ctrl+R | ⌘+R | Ctrl+R | fixed |
#### **Incoming calls**
| Function | macOS shortcuts | Windows/Linux shortcuts | macOS browser | Windows/Linux browser | Customizable |
| ------------------------------------ | --------------- | ----------------------- | ------------- | --------------------- | --------------------- |
| Accept call (single key, in the app) | A | A | A | A | yes (single key only) |
| Reject call (single key, in the app) | D | D | D | D | yes (single key only) |
| Accept call (outside the app) | ⌘+⇧+A | Ctrl+⇧+A | – | – | yes |
| Reject call (outside the app) | ⌘+⇧+D | Ctrl+⇧+D | – | – | yes |
{% hint style="info" %}
**Note:**\
The single keys **A** and **D** work only within the app. To do this, enable in the **settings** the toggle **Control calls with one key**.
The shortcuts for accepting and rejecting outside the app are only available in the desktop version. To do this, enable the toggle **Control calls outside the app**.
{% endhint %}
#### **Active call**
| Function | macOS shortcuts | Windows/Linux shortcuts | macOS browser | Windows/Linux browser | Customizable |
| --------------------------- | --------------- | ----------------------- | ------------- | --------------------- | ------------ |
| Toggle microphone on/off | ⌘+⇧+M | Ctrl+⇧+M | ⌘+⌥+⇧+M | Ctrl+Alt+⇧+M | yes |
| Show/hide keypad | ⌘+⇧+K | Ctrl+⇧+K | ⌘+⌥+⇧+K | Ctrl+Alt+⇧+K | yes |
| Start/stop recording | ⌘+⇧+P | Ctrl+⇧+P | ⌘+⌥+⇧+P | Ctrl+Alt+⇧+P | yes |
| Hold/resume | ⌘+⇧+H | Ctrl+⇧+H | ⌘+⌥+⇧+H | Ctrl+Alt+⇧+H | yes |
| Add participant | ⌘+⇧+A | Ctrl+⇧+A | ⌘+⌥+⇧+A | Ctrl+Alt+⇧+A | yes |
| Switch between calls (swap) | ⌘+⇧+S | Ctrl+⇧+S | ⌘+⌥+⇧+S | Ctrl+Alt+⇧+S | yes |
| Transfer call and hang up | ⌘+⇧+T | Ctrl+⇧+T | ⌘+⌥+⇧+T | Ctrl+Alt+⇧+T | yes |
| Start conference call | ⌘+⇧+G | Ctrl+⇧+G | ⌘+⌥+⇧+G | Ctrl+Alt+⇧+G | yes |
| End call | ⌘+⇧+D | Ctrl+⇧+D | ⌘+⌥+⇧+D | Ctrl+Alt+⇧+D | yes |
| Open/close call logging | ⌘+⇧+L | Ctrl+⇧+L | ⌘+⌥+⇧+L | Ctrl+Alt+⇧+L | yes |
#### **Contacts**
| Function | macOS shortcuts | Windows/Linux shortcuts | macOS browser | Windows/Linux browser | Customizable |
| ------------------------------------------- | --------------- | ----------------------- | ------------- | --------------------- | ------------ |
| Create contact | ⌘+N | Ctrl+N | ⌘+⌥+N | Ctrl+Alt+N | yes |
| Add phone number | ⌘+⇧+N | Ctrl+⇧+N | ⌘+⌥+⇧+N | Ctrl+Alt+⇧+N | yes |
| Edit contact | ⌘+E | Ctrl+E | ⌘+⌥+E | Ctrl+Alt+E | yes |
| Save contact in edit mode | ENTER | ENTER | | | fixed |
| Cancel a contact's edit mode without saving | ESC | ESC | ⌘+⌥+ESC | Ctrl+Alt+ESC | fixed |
#### **Search**
| Function | macOS shortcuts | Windows/Linux shortcuts | macOS browser | Windows/Linux browser | Customizable |
| ------------------ | --------------- | ----------------------- | ------------- | --------------------- | ------------ |
| To next result | TAB or ↓ | TAB or ↓ | | | fixed |
| To previous result | TAB or ↑ | TAB or ↑ | | | fixed |
| Clear search input | ESC | ESC | ESC | ESC | fixed |
---
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