Which keyboard shortcuts can I use in the sipgate app?

All keyboard shortcuts and hotkeys for the sipgate app at a glance – call and navigate faster.

In this article you will find the most important shortcuts for the sipgate app. In addition, you have the option of using shortcuts to accept and reject incoming calls, even when the app is not active in the foreground.

You can deactivate the shortcuts (accepting and rejecting calls) when the app is not running in the foreground. To do this, go to Settings ➔ Advanced and use the toggle button at Key shortcuts.

Important: Not all keyboard shortcuts are available in the browser app. For the full range of features, use the desktop version of the sipgate app. You can find the download link here.

General shortcuts

Function	Keyboard shortcuts MacOS	Keyboard shortcuts Windows/Linux	MacOS browser	Windows/Linux browser
Execute focused action	ENTER	ENTER
Go to the next list item within a page	TAB or ↓	TAB or ↓
Go to the previous list item within a page	TAB or ↓	TAB or ↓
Open page "Call list"	⌘+1	Ctrl+1	⌘+⌥+1	Ctrl+Alt+1
Open page "Channel 1"	⌘+2	Ctrl+2	⌘+⌥+2	Ctrl+Alt+2
Open page "Channel 2"	⌘+3	Ctrl+3	⌘+⌥+3	Ctrl+Alt+3
Open page "Channel 3"	⌘+4	Ctrl+4	⌘+⌥+4	Ctrl+Alt+4
Open page "Channel 8"	⌘+9	Ctrl+9	⌘+⌥+9	Ctrl+Alt+9
Open search in “Home”	⌘+K	Ctrl+K	⌘+⌥+K	Ctrl+Alt+K
Maximize/minimize call	⌘+^	Ctrl+^	⌘+⌥+^	Ctrl+Alt+^
Access favorites 1-10	⌘+⌥+1 to ⌘+⌥+0	Ctrl+Shift+1 to Ctrl+Shift+0	⌘+⌥+1 to ⌘+⌥+0	Ctrl+Shift+1 to Ctrl+Shift+0
Open settings	⌘+,	Ctrl+,	⌘+⌥+,	Ctrl+Alt+,
Create new contact	⌘+N	Ctrl+N	⌘+⌥+N	Ctrl+Alt+N

Incoming calls

Function	Keyboard shortcuts MacOS	Keyboard shortcuts Windows/Linux	MacOS browser	Windows/Linux browser
Accept incoming call when the app is in the foreground	ENTER	ENTER
Reject incoming call when the app is in the foreground	ESC	ESC	⌘+⌥+ESC	Ctrl+Shift+Alt+D
Accept incoming call when the app is not in the foreground	⌘+⇧+A	CTRL+Shift+A
Reject incoming call when the app is not in the foreground	⌘+⇧+D	Ctrl+⇧+D

Call control

Function	Keyboard shortcuts MacOS	Keyboard shortcuts Windows/Linux	MacOS browser	Windows/Linux browser
Open/close call logging	⌘+⇧+L	Ctrl+⇧+L
Toggle mute on/off	⌘+⇧+M	Ctrl+⇧+M
Open/close dialpad	⌘+⇧+K	Ctrl+⇧+K
Toggle recording on/off (only if the Labs feature “Transcription” is enabled)	⌘+⇧+R	Ctrl+⇧+P
Add caller	⌘+⇧+A	Ctrl+⇧+A
Switch between two calls (call swap)	⌘+⇧+S	Ctrl+⇧+S
Transfer call and hang up	⌘+⇧+T	Ctrl+⇧+T
Put call on hold	⌘+⇧+H	Ctrl+⇧+H
End call	⌘+⇧+D	Ctrl+⇧+D
Close call overlay after call	ESC	ESC	⌘+⌥+ESC	Ctrl+Alt+ESC

Contacts

Function	Keyboard shortcuts MacOS	Keyboard shortcuts Windows/Linux	MacOS browser	Windows/Linux browser
Add phone number to contact	⌘+⇧+N	Ctrl+⇧+N
Edit contact	⌘+E	Ctrl+E	⌘+⌥+E	Ctrl+Alt+E
Save contact in edit mode	⌘+ENTER	Ctrl+Enter
Cancel contact edit mode without saving	ESC	ESC	⌘+⌥+ESC	Ctrl+Alt+ESC

Search

Function	Keyboard shortcuts MacOS	Keyboard shortcuts Windows/Linux	MacOS browser	Windows/Linux browser
To the next result	TAB or ↓	TAB or ↓
To the previous result	TAB or ↑	TAB or ↑
Clear search input	ESC	ESC	ESC	ESC

Within a modal

Function	Keyboard shortcutsMacOS	Keyboard shortcuts Windows/Linux	MacOS browser	Windows/Linux browser
Cancel action	ESC	ESC	⌘+⌥+ESC	Ctrl+Alt+ESC
Confirm action	ENTER	ENTER	⌘+⌥+ENTER	Ctrl+Alt+ENTER

Disable global keyboard shortcuts:

In the sipgate app ➔ Settings ➔ Advanced ➔ Disable keyboard shortcuts

Note: Disabling global keyboard shortcuts can be useful in connection with the following programs:

• MS Teams uses CTRL+Shift+A to accept calls

• Edge uses CTRL+Shift+D to save all tabs