# Which keyboard shortcuts can I use in the sipgate app? In this article you will find the most important shortcuts for the sipgate app. In addition, you have the option of using shortcuts to accept and reject incoming calls, even when the app is not active in the foreground. You can deactivate the shortcuts (accepting and rejecting calls) when the app is not running in the foreground. To do this, go to **Settings ➔ Advanced** and use the toggle button at **Key shortcuts**. ![](/files/edbc2d7d4c8a27b45092ed49ba84ddaf821a0112) {% hint style="warning" %} **Important:** Not all keyboard shortcuts are available in the browser app. For the full range of features, use the desktop version of the sipgate app. You can find the download link [here](https://www.sipgate.de/app-download). {% endhint %} #### **General shortcuts** | Function | Keyboard shortcuts MacOS | Keyboard shortcuts Windows/Linux | MacOS browser | Windows/Linux browser | | ------------------------------------------ | ------------------------ | -------------------------------- | -------------- | ---------------------------- | | Execute focused action | ENTER | ENTER | | | | Go to the next list item within a page | TAB or ↓ | TAB or ↓ | | | | Go to the previous list item within a page | TAB or ↓ | TAB or ↓ | | | | Open page "Call list" | ⌘+1 | Ctrl+1 | ⌘+⌥+1 | Ctrl+Alt+1 | | Open page "Channel 1" | ⌘+2 | Ctrl+2 | ⌘+⌥+2 | Ctrl+Alt+2 | | Open page "Channel 2" | ⌘+3 | Ctrl+3 | ⌘+⌥+3 | Ctrl+Alt+3 | | Open page "Channel 3" | ⌘+4 | Ctrl+4 | ⌘+⌥+4 | Ctrl+Alt+4 | | Open page "Channel 8" | ⌘+9 | Ctrl+9 | ⌘+⌥+9 | Ctrl+Alt+9 | | Open search in “Home” | ⌘+K | Ctrl+K | ⌘+⌥+K | Ctrl+Alt+K | | Maximize/minimize call | ⌘+^ | Ctrl+^ | ⌘+⌥+^ | Ctrl+Alt+^ | | Access favorites 1-10 | ⌘+⌥+1 to ⌘+⌥+0 | Ctrl+Shift+1 to Ctrl+Shift+0 | ⌘+⌥+1 to ⌘+⌥+0 | Ctrl+Shift+1 to Ctrl+Shift+0 | | Open settings | ⌘+, | Ctrl+, | ⌘+⌥+, | Ctrl+Alt+, | | Create new contact | ⌘+N | Ctrl+N | ⌘+⌥+N | Ctrl+Alt+N | #### **Incoming calls** | Function | Keyboard shortcuts MacOS | Keyboard shortcuts Windows/Linux | MacOS browser | Windows/Linux browser | | ---------------------------------------------------------- | ------------------------ | -------------------------------- | ------------- | --------------------- | | Accept incoming call when the app is in the foreground | ENTER | ENTER | | | | Reject incoming call when the app is in the foreground | ESC | ESC | ⌘+⌥+ESC | Ctrl+Shift+Alt+D | | Accept incoming call when the app is not in the foreground | ⌘+⇧+A | CTRL+Shift+A | | | | Reject incoming call when the app is not in the foreground | ⌘+⇧+D | Ctrl+⇧+D | | | #### **Call control** | Function | Keyboard shortcuts MacOS | Keyboard shortcuts Windows/Linux | MacOS browser | Windows/Linux browser | | ----------------------------------------------------------------------------- | ------------------------ | -------------------------------- | ------------- | --------------------- | | Open/close call logging | ⌘+⇧+L | Ctrl+⇧+L | | | | Toggle mute on/off | ⌘+⇧+M | Ctrl+⇧+M | | | | Open/close dialpad | ⌘+⇧+K | Ctrl+⇧+K | | | | Toggle recording on/off (only if the Labs feature “Transcription” is enabled) | ⌘+⇧+R | Ctrl+⇧+P | | | | Add caller | ⌘+⇧+A | Ctrl+⇧+A | | | | Switch between two calls (call swap) | ⌘+⇧+S | Ctrl+⇧+S | | | | Transfer call and hang up | ⌘+⇧+T | Ctrl+⇧+T | | | | Put call on hold | ⌘+⇧+H | Ctrl+⇧+H | | | | End call | ⌘+⇧+D | Ctrl+⇧+D | | | | Close call overlay after call | ESC | ESC | ⌘+⌥+ESC | Ctrl+Alt+ESC | #### **Contacts** | Function | Keyboard shortcuts MacOS | Keyboard shortcuts Windows/Linux | MacOS browser | Windows/Linux browser | | --------------------------------------- | ------------------------ | -------------------------------- | ------------- | --------------------- | | Add phone number to contact | ⌘+⇧+N | Ctrl+⇧+N | | | | Edit contact | ⌘+E | Ctrl+E | ⌘+⌥+E | Ctrl+Alt+E | | Save contact in edit mode | ⌘+ENTER | Ctrl+Enter | | | | Cancel contact edit mode without saving | ESC | ESC | ⌘+⌥+ESC | Ctrl+Alt+ESC | #### **Search** | Function | Keyboard shortcuts MacOS | Keyboard shortcuts Windows/Linux | MacOS browser | Windows/Linux browser | | ---------------------- | ------------------------ | -------------------------------- | ------------- | --------------------- | | To the next result | TAB or ↓ | TAB or ↓ | | | | To the previous result | TAB or ↑ | TAB or ↑ | | | | Clear search input | ESC | ESC | ESC | ESC | #### **Within a modal** | Function | Keyboard shortcutsMacOS | Keyboard shortcuts Windows/Linux | MacOS browser | Windows/Linux browser | | -------------- | ----------------------- | -------------------------------- | ------------- | --------------------- | | Cancel action | ESC | ESC | ⌘+⌥+ESC | Ctrl+Alt+ESC | | Confirm action | ENTER | ENTER | ⌘+⌥+ENTER | Ctrl+Alt+ENTER | **Disable global keyboard shortcuts:** In the sipgate app ➔ Settings ➔ Advanced ➔ Disable keyboard shortcuts {% hint style="info" %} **Note:**\ Disabling global keyboard shortcuts can be useful in connection with the following programs: {% endhint %} * MS Teams uses **CTRL+Shift+A** to accept calls * Edge uses **CTRL+Shift+D** to save all tabs --- # Agent Instructions: Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. 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