> For the complete documentation index, see [llms.txt](https://help.sipgate.de/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.sipgate.de/cloud-telefonanlage/en/using-sipgate/die-sipgate-app.md).

# The sipgate app

- [How do I install the sipgate app on Windows?](https://help.sipgate.de/cloud-telefonanlage/en/using-sipgate/die-sipgate-app/wie-installiere-ich-die-sipgate-app-unter-windows.md): Requirements and instructions for installing the sipgate app on Windows desktops.
- [How do I install the sipgate app on MacOS?](https://help.sipgate.de/cloud-telefonanlage/en/using-sipgate/die-sipgate-app/wie-installiere-ich-die-sipgate-app-unter-macos.md): Step-by-step instructions for installing the sipgate app on macOS.
- [How do I install the sipgate app on Linux?](https://help.sipgate.de/cloud-telefonanlage/en/using-sipgate/die-sipgate-app/wie-installiere-ich-die-sipgate-app-unter-linux.md): Instructions for using the sipgate app on Linux – directly in the browser without separate installation.
- [How do I set up the sipgate app?](https://help.sipgate.de/cloud-telefonanlage/en/using-sipgate/die-sipgate-app/wie-richte-ich-die-sipgate-app-ein.md): Initial setup of the sipgate app – download, login, and basic configuration step by step.
- [Differences between the sipgate app and sipgate App Business / sipgate App Premium](https://help.sipgate.de/cloud-telefonanlage/en/using-sipgate/die-sipgate-app/unterschiede-zwischen-der-sipgate-app-und-sipgate-app-business-sipgate-app-premi.md): Comparison of the sipgate app variants: sipgate App, sipgate App Business, and sipgate App Premium at a glance.
- [How can I set the sipgate app as the default for calls?](https://help.sipgate.de/cloud-telefonanlage/en/using-sipgate/die-sipgate-app/wie-kann-ich-die-sipgate-app-als-standard-fuer-anrufe-einrichten.md): How to set the sipgate app as the default phone app on macOS and Windows.
- [How can I set my caller ID in the sipgate app?](https://help.sipgate.de/cloud-telefonanlage/en/using-sipgate/die-sipgate-app/wie-kann-ich-meine-absenderrufnummer-in-der-sipgate-app-setzen.md): How to select or change your caller ID in the sipgate app for outgoing calls.
- [How do I start a call in the sipgate app?](https://help.sipgate.de/cloud-telefonanlage/en/using-sipgate/die-sipgate-app/wie-starte-ich-einen-anruf-in-der-sipgate-app.md): How to start an outgoing call in the sipgate app – using the dial button, contact list, or search function.
- [How can I connect my CRM system with sipgate?](https://help.sipgate.de/cloud-telefonanlage/en/using-sipgate/die-sipgate-app/wie-kann-ich-mein-crm-system-mit-sipgate-verbinden.md): Set up CRM integration with sipgate – supported systems and instructions for connecting via the sipgate app.
- [How can I create contacts and set favorites in the sipgate app?](https://help.sipgate.de/cloud-telefonanlage/en/using-sipgate/die-sipgate-app/wie-kann-ich-in-der-sipgate-app-kontakte-anlegen-und-favoriten-setzen.md): Create, edit, and mark contacts as favorites in the sipgate app – step-by-step instructions.
- [Which keyboard shortcuts can I use in the sipgate app?](https://help.sipgate.de/cloud-telefonanlage/en/using-sipgate/die-sipgate-app/welche-tastaturkuerzel-kann-ich-in-der-sipgate-app-verwenden.md): All keyboard shortcuts and shortcuts for the sipgate app at a glance – call and navigate faster. Including custom shortcuts.
- [How can I transfer calls with the sipgate app?](https://help.sipgate.de/cloud-telefonanlage/en/using-sipgate/die-sipgate-app/wie-kann-ich-mit-der-sipgate-app-anrufe-weiterleitentransferieren.md): Forward or transfer calls in the sipgate app – how call handover works.
- [How can I create system logs in the sipgate app?](https://help.sipgate.de/cloud-telefonanlage/en/using-sipgate/die-sipgate-app/wie-kann-ich-system-logs-in-der-sipgate-app-erstellen.md): Create and export system logs in the sipgate app – for troubleshooting by sipgate Support.
- [What is the sipgate App Mobile?](https://help.sipgate.de/cloud-telefonanlage/en/using-sipgate/die-sipgate-app/was-ist-die-sipgate-app-mobile.md): The sipgate App Mobile: features, setup, and benefits of the mobile companion to the desktop app.
- [What are the differences between the desktop app and the app in the browser?](https://help.sipgate.de/cloud-telefonanlage/en/using-sipgate/die-sipgate-app/was-sind-die-unterschiede-zwischen-der-desktop-app-und-der-app-im-browser.md): Comparison between the sipgate desktop app and browser app – features, advantages, and limitations.
- [Use the sipgate app in the mobile browser](https://help.sipgate.de/cloud-telefonanlage/en/using-sipgate/die-sipgate-app/sipgate-app-im-mobilen-browser-nutzen.md): How to use the sipgate app in the mobile browser on a smartphone or tablet – setup and limitations.
- [Why am I no longer receiving calls in the sipgate app in the browser?](https://help.sipgate.de/cloud-telefonanlage/en/using-sipgate/die-sipgate-app/warum-erhalte-ich-keine-anrufe-mehr-in-der-sipgate-app-im-browser.md): Cause and solution when the sipgate app in the browser no longer signals incoming calls.
- [How can I permanently set permissions for the sipgate app in the browser in Safari?](https://help.sipgate.de/cloud-telefonanlage/en/using-sipgate/die-sipgate-app/wie-kann-ich-in-safari-die-berechtigungen-fuer-die-sipgate-app-im-browser-dauerh.md): Save Safari permissions for the sipgate app permanently – set up microphone and notifications.
- [How can I allow notifications for the sipgate app in the browser?](https://help.sipgate.de/cloud-telefonanlage/en/using-sipgate/die-sipgate-app/wie-kann-ich-benachrichtigungen-fuer-die-sipgate-app-im-browser-erlauben.md): Enable browser notifications for the sipgate app so incoming calls are displayed reliably.
- [How do I allow microphone access for the sipgate app in the browser?](https://help.sipgate.de/cloud-telefonanlage/en/using-sipgate/die-sipgate-app/wie-erlaube-ich-den-mikrofonzugriff-fuer-die-sipgate-app-im-browser.md): How to allow microphone access for the sipgate app in the browser – instructions for Chrome, Firefox, and Edge.
- [How can I fix login problems in the sipgate app in the browser?](https://help.sipgate.de/cloud-telefonanlage/en/using-sipgate/die-sipgate-app/wie-kann-ich-probleme-beim-anmelden-in-der-sipgate-app-im-browser-beheben.md): Solutions for login problems in the sipgate app in the browser – login errors, white screen, and more.
- [What are the sipgate AI features?](https://help.sipgate.de/cloud-telefonanlage/en/using-sipgate/die-sipgate-app/was-sind-die-sipgate-ai-features.md): Overview of the AI features in the sipgate app – enable call summaries, transcription, and other AI features.
- [What are Custom Fields?](https://help.sipgate.de/cloud-telefonanlage/en/using-sipgate/die-sipgate-app/was-sind-custom-fields.md): Custom Fields are the global equivalent of Smart Answers and are set up centrally for all users.
- [Privacy and AI features in the sipgate app](https://help.sipgate.de/cloud-telefonanlage/en/using-sipgate/die-sipgate-app/datenschutz-und-ai-funktionen-in-der-sipgate-app.md): Answers about privacy and AI features of the sipgate app – call summaries, topic analysis, and data security.
- [What are Smart Answers? - Your individual call notes](https://help.sipgate.de/cloud-telefonanlage/en/using-sipgate/die-sipgate-app/was-sind-smart-answers-ihre-individuellen-gespraechsnotizen.md): Smart Answers in the sipgate app: create and use individual call notes during a call.
- [Can I retrieve my AI-generated channel data via API interface?](https://help.sipgate.de/cloud-telefonanlage/en/using-sipgate/die-sipgate-app/kann-ich-meine-ai-generierten-channel-daten-via-api-schnittstelle-abrufen.md): Retrieve AI-generated call data such as transcripts and summaries via the sipgate API – here's how it works.
- [How do I configure the user settings in the sipgate app?](https://help.sipgate.de/cloud-telefonanlage/en/using-sipgate/die-sipgate-app/wie-konfiguriere-ich-die-benutzereinstellungen-in-der-sipgate-app.md): Configure user settings in the sipgate app – language, ringtone, notifications, and more.
- [sipgate app: errors and solutions](https://help.sipgate.de/cloud-telefonanlage/en/using-sipgate/die-sipgate-app/sipgate-app-fehler-und-loesungen.md): Common sipgate app errors and their solutions – fix call setup, microphone, and connection issues.
- [How do I set up the browser extension in the sipgate app?](https://help.sipgate.de/cloud-telefonanlage/en/using-sipgate/die-sipgate-app/wie-richte-ich-die-browser-erweiterung-in-der-sipgate-app-ein.md): Set up the browser extension for the sipgate app – dial phone numbers directly via click-to-dial.
- [Can I accept calls in the sipgate app using the buttons on my headset?](https://help.sipgate.de/cloud-telefonanlage/en/using-sipgate/die-sipgate-app/kann-ich-anrufe-in-der-sipgate-app-ueber-die-tasten-am-headset-annehmen.md): How to accept calls in the sipgate app using the headset button (HID) – requirements and frequently asked questions.
- [How do I enable microphone access on the device?](https://help.sipgate.de/cloud-telefonanlage/en/using-sipgate/die-sipgate-app/wie-aktiviere-ich-den-mikrofonzugriff-auf-das-endgeraet.md): Instructions for enabling microphone access for the sipgate app on Mac, Windows, and mobile devices.
- [Which audio settings can I adjust in the sipgate app?](https://help.sipgate.de/cloud-telefonanlage/en/using-sipgate/die-sipgate-app/welche-audioeinstellungen-kann-ich-in-der-sipgate-app-anpassen.md): Adjust audio settings in the sipgate app – configure microphone, speaker, and ringtone.
- [What are the IP and firewall settings for the sipgate app?](https://help.sipgate.de/cloud-telefonanlage/en/using-sipgate/die-sipgate-app/was-sind-die-ip-und-firewalleinstellungen-fuer-die-sipgate-app.md): IP addresses, ports, and firewall settings for the smooth operation of the sipgate app in the corporate network.


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