> For the complete documentation index, see [llms.txt](https://help.sipgate.de/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.sipgate.de/cloud-telefonanlage/en/using-sipgate/die-sipgate-app.md). # The sipgate app - [How do I install the sipgate app on Windows?](https://help.sipgate.de/cloud-telefonanlage/en/using-sipgate/die-sipgate-app/wie-installiere-ich-die-sipgate-app-unter-windows.md): Requirements and instructions for installing the sipgate app on Windows desktops. - [How do I install the sipgate app on MacOS?](https://help.sipgate.de/cloud-telefonanlage/en/using-sipgate/die-sipgate-app/wie-installiere-ich-die-sipgate-app-unter-macos.md): Step-by-step guide to installing the sipgate app on macOS. - [How do I install the sipgate app on Linux?](https://help.sipgate.de/cloud-telefonanlage/en/using-sipgate/die-sipgate-app/wie-installiere-ich-die-sipgate-app-unter-linux.md): Guide to using the sipgate app on Linux – directly in the browser without separate installation. - [How do I set up the sipgate app?](https://help.sipgate.de/cloud-telefonanlage/en/using-sipgate/die-sipgate-app/wie-richte-ich-die-sipgate-app-ein.md): Initial setup of the sipgate app – download, login, and basic configuration step by step. - [Differences between the sipgate app and sipgate App Business / sipgate App Premium](https://help.sipgate.de/cloud-telefonanlage/en/using-sipgate/die-sipgate-app/unterschiede-zwischen-der-sipgate-app-und-sipgate-app-business-sipgate-app-premi.md): Comparison of the sipgate app variants: sipgate App, sipgate App Business, and sipgate App Premium at a glance. - [How can I set the sipgate app as the default for calls?](https://help.sipgate.de/cloud-telefonanlage/en/using-sipgate/die-sipgate-app/wie-kann-ich-die-sipgate-app-als-standard-fuer-anrufe-einrichten.md): How to set the sipgate app as the default phone application on macOS and Windows. - [How can I set my caller ID in the sipgate app?](https://help.sipgate.de/cloud-telefonanlage/en/using-sipgate/die-sipgate-app/wie-kann-ich-meine-absenderrufnummer-in-der-sipgate-app-setzen.md): How to choose or change your caller ID in the sipgate app for outgoing calls. - [How do I start a call in the sipgate app?](https://help.sipgate.de/cloud-telefonanlage/en/using-sipgate/die-sipgate-app/wie-starte-ich-einen-anruf-in-der-sipgate-app.md): How to start an outgoing call in the sipgate app – via dial pad, contact list, or search function. - [How can I connect my CRM system to sipgate?](https://help.sipgate.de/cloud-telefonanlage/en/using-sipgate/die-sipgate-app/wie-kann-ich-mein-crm-system-mit-sipgate-verbinden.md): Set up CRM integration with sipgate – supported systems and instructions for connecting via the sipgate app. - [How can I create contacts and set favorites in the sipgate app?](https://help.sipgate.de/cloud-telefonanlage/en/using-sipgate/die-sipgate-app/wie-kann-ich-in-der-sipgate-app-kontakte-anlegen-und-favoriten-setzen.md): Create, edit and mark contacts as favorites in the sipgate app – step-by-step guide. - [Which keyboard shortcuts can I use in the sipgate app?](https://help.sipgate.de/cloud-telefonanlage/en/using-sipgate/die-sipgate-app/welche-tastaturkuerzel-kann-ich-in-der-sipgate-app-verwenden.md): All keyboard shortcuts and shortcuts for the sipgate app at a glance – call and navigate faster. Includes custom keyboard shortcuts. - [How can I forward/transfer calls with the sipgate app?](https://help.sipgate.de/cloud-telefonanlage/en/using-sipgate/die-sipgate-app/wie-kann-ich-mit-der-sipgate-app-anrufe-weiterleitentransferieren.md): Forward or transfer calls in the sipgate app – this is how call transfer works. - [How can I create system logs in the sipgate app?](https://help.sipgate.de/cloud-telefonanlage/en/using-sipgate/die-sipgate-app/wie-kann-ich-system-logs-in-der-sipgate-app-erstellen.md): Create and export system logs in the sipgate app – for troubleshooting by sipgate Support. - [What is the sipgate app Mobile?](https://help.sipgate.de/cloud-telefonanlage/en/using-sipgate/die-sipgate-app/was-ist-die-sipgate-app-mobile.md): The sipgate app Mobile: functions, setup, and benefits of the mobile extension to the desktop app. - [What are the differences between the desktop app and the app in the browser?](https://help.sipgate.de/cloud-telefonanlage/en/using-sipgate/die-sipgate-app/was-sind-die-unterschiede-zwischen-der-desktop-app-und-der-app-im-browser.md): Comparison between the sipgate desktop app and the browser app – features, advantages, and limitations. - [Use the sipgate app in the mobile browser](https://help.sipgate.de/cloud-telefonanlage/en/using-sipgate/die-sipgate-app/sipgate-app-im-mobilen-browser-nutzen.md): How to use the sipgate app in the mobile browser on a smartphone or tablet – setup and limitations. - [Why am I no longer receiving calls in the sipgate app in the browser?](https://help.sipgate.de/cloud-telefonanlage/en/using-sipgate/die-sipgate-app/warum-erhalte-ich-keine-anrufe-mehr-in-der-sipgate-app-im-browser.md): Cause and solution when the sipgate app in the browser no longer signals incoming calls. - [How can I permanently set the permissions for the sipgate app in the browser in Safari?](https://help.sipgate.de/cloud-telefonanlage/en/using-sipgate/die-sipgate-app/wie-kann-ich-in-safari-die-berechtigungen-fuer-die-sipgate-app-im-browser-dauerh.md): Save Safari permissions for the sipgate app permanently – set up microphone and notifications. - [How can I allow notifications for the sipgate app in the browser?](https://help.sipgate.de/cloud-telefonanlage/en/using-sipgate/die-sipgate-app/wie-kann-ich-benachrichtigungen-fuer-die-sipgate-app-im-browser-erlauben.md): Enable browser notifications for the sipgate app so incoming calls are displayed reliably. - [How do I allow microphone access for the sipgate app in the browser?](https://help.sipgate.de/cloud-telefonanlage/en/using-sipgate/die-sipgate-app/wie-erlaube-ich-den-mikrofonzugriff-fuer-die-sipgate-app-im-browser.md): This is how you allow microphone access for the sipgate app in the browser – instructions for Chrome, Firefox and Edge. - [How can I fix problems logging in to the sipgate app in the browser?](https://help.sipgate.de/cloud-telefonanlage/en/using-sipgate/die-sipgate-app/wie-kann-ich-probleme-beim-anmelden-in-der-sipgate-app-im-browser-beheben.md): Solutions for login problems in the sipgate app in the browser – login errors, white screen, and more. - [What are the sipgate AI features?](https://help.sipgate.de/cloud-telefonanlage/en/using-sipgate/die-sipgate-app/was-sind-die-sipgate-ai-features.md): Overview of the Conversation Intelligence features in the sipgate app – enable and use summaries, subjects, smart answers and other CI features. - [What are Custom Fields?](https://help.sipgate.de/cloud-telefonanlage/en/using-sipgate/die-sipgate-app/was-sind-custom-fields.md): Custom Fields are the global equivalent of Smart Answers and are set up centrally for all users. - [Data protection and AI features in the sipgate app](https://help.sipgate.de/cloud-telefonanlage/en/using-sipgate/die-sipgate-app/datenschutz-und-ai-funktionen-in-der-sipgate-app.md): Answers on data protection and AI features in the sipgate app – summaries, subjects and data security. - [What are Smart Answers? - Your individual conversation notes](https://help.sipgate.de/cloud-telefonanlage/en/using-sipgate/die-sipgate-app/was-sind-smart-answers-ihre-individuellen-gespraechsnotizen.md): Smart Answers in the sipgate app: create and use individual conversation notes during calls. - [How do I configure the user settings in the sipgate app?](https://help.sipgate.de/cloud-telefonanlage/en/using-sipgate/die-sipgate-app/wie-konfiguriere-ich-die-benutzereinstellungen-in-der-sipgate-app.md): Configure user settings in the sipgate app – language, ringtone, notifications, and more. - [sipgate app: errors and solutions](https://help.sipgate.de/cloud-telefonanlage/en/using-sipgate/die-sipgate-app/sipgate-app-fehler-und-loesungen.md): Common sipgate app errors and their solutions – fix call setup, microphone and connection issues. - [How do I set up the browser extension in the sipgate app?](https://help.sipgate.de/cloud-telefonanlage/en/using-sipgate/die-sipgate-app/wie-richte-ich-die-browser-erweiterung-in-der-sipgate-app-ein.md): Set up the browser extension for the sipgate app – dial phone numbers directly via click-to-dial. - [Can I accept calls in the sipgate app using the buttons on the headset?](https://help.sipgate.de/cloud-telefonanlage/en/using-sipgate/die-sipgate-app/kann-ich-anrufe-in-der-sipgate-app-ueber-die-tasten-am-headset-annehmen.md): How to accept calls in the sipgate app using the headset button (HID) – requirements and common questions. - [How do I enable microphone access on the device?](https://help.sipgate.de/cloud-telefonanlage/en/using-sipgate/die-sipgate-app/wie-aktiviere-ich-den-mikrofonzugriff-auf-das-endgeraet.md): Guide to enabling microphone access for the sipgate app on Mac, Windows, and mobile devices. - [Which audio settings can I adjust in the sipgate app?](https://help.sipgate.de/cloud-telefonanlage/en/using-sipgate/die-sipgate-app/welche-audioeinstellungen-kann-ich-in-der-sipgate-app-anpassen.md): Adjust audio settings in the sipgate app – configure microphone, speaker, and ringtone. - [Which settings do I need for the satellite app?](https://help.sipgate.de/cloud-telefonanlage/en/using-sipgate/die-sipgate-app/welche-einstellungen-benotige-ich-fur-die-satellite-app.md): Settings and requirements for using the satellite app --- # Agent Instructions This documentation is published with GitBook. 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