> For the complete documentation index, see [llms.txt](https://help.sipgate.de/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.sipgate.de/cloud-telefonanlage/en/using-sipgate/allgemeine-losungen-beim-telefonieren-mit-sipgate/wo-kann-ich-aktuelle-informationen-zu-stoerungen-und-geplanten-wartungsarbeiten.md).

# Where can I get current information on outages and planned maintenance work?

View current outages and maintenance work at sipgate – via the status page and feedback form.

You can check at any time whether all sipgate systems are running properly.

At [status.sipgate.de](http://status.sipgate.de/) you can always see the current status of outages and planned maintenance work. In addition, we will also inform you of a general outage in the sipgate app.

Under the following [feedback form](https://docs.google.com/a/sipgate.de/forms/d/e/1FAIpQLSfAceg4Gaekq0Ab38RtVEEr9OJSOlrnyHNEFCsFZPlTAVItuw/viewform) you have the option of sending us details of your outage.

#### **Is it a mobile network outage?**

You can also check for yourself whether there is currently a major mobile network outage in your area. Use the following input form for the live check.

It is best to enter the **exact street, postal code and city** for the most accurate result possible. Usually, postal code and city alone are not enough to receive a response.

#### **Is it a sipgate app outage?**

If the outage affects only the sipgate app, you can alternatively use the web phone in the logged-in area.

#### **Is it a mobile sipgate app outage?**

If you depend on using your sipgate account on mobile devices, you can download an eSIM for your account in the event of an outage. Each user gets one eSIM free of charge. The eSIM can be set up in just a few steps and is immediately usable.

![](https://cdn2.spatialbuzz.com/cust/DCCB7552/images/onload.gif)


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