> For the complete documentation index, see [llms.txt](https://help.sipgate.de/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.sipgate.de/cloud-telefonanlage/en/using-sipgate/allgemeine-losungen-beim-telefonieren-mit-sipgate/wo-kann-ich-aktuelle-informationen-zu-stoerungen-und-geplanten-wartungsarbeiten.md).

# Where can I get up-to-date information on outages and planned maintenance work?

You can check at any time whether all sipgate systems are running smoothly.

On [status.sipgate.de](http://status.sipgate.de/) you can always see the current status of outages and planned maintenance work. In addition, we also inform you about a general outage in the sipgate app.

Under the following [feedback form](https://docs.google.com/a/sipgate.de/forms/d/e/1FAIpQLSfAceg4Gaekq0Ab38RtVEEr9OJSOlrnyHNEFCsFZPlTAVItuw/viewform) you have the option to send us details of your outage.

#### **Is it a mobile network outage?**

You can also check for yourself whether there is currently a major mobile network outage near you. Use the following input form for the live check.

It's best to enter the **exact street, postal code, and city** for the most accurate result possible. Usually, postal code and city alone are not enough to receive a response.

#### **Is it a sipgate app outage?**

If the outage only affects the sipgate app, you can alternatively use the webphone in the logged-in area.

#### **Is it an outage of the mobile sipgate app?**

If you depend on using your sipgate account on the go, you can download an eSIM for your account in the event of an outage. One eSIM is free for each user. The eSIM can be set up in just a few steps and is immediately usable.

![](https://cdn2.spatialbuzz.com/cust/DCCB7552/images/onload.gif)


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