What can I do in case of data misuse?

Protective measures in case of data misuse of your sipgate account - step-by-step instructions for FRITZ!Box, Asterisk, and other devices.

Data theft and data misuse are among the most common crimes on the digital network. Not only servers and computers, but also customer accounts can become the target of a hacker attack. If you suspect that unauthorized persons have access to your sipgate account, you can protect yourself from further data misuse in just a few steps.

Fritz!Box

➔ Carry out a firmware update on your Fritz!Box. ➔ Disable remote maintenance. ➔ Enter a new password for the web interface of your Fritz!Box. ➔ Also change the passwords of all services, which you use with the Fritz!Box. ➔ Set a new password in your sipgate account and enter it into the Fritz!Box.

Asterisk-based system

➔ Update your system and assign a new password. ➔ Assign all extensions a new password. ➔ Activate the function Fail2Ban. More information (in English) can be found on the Fail2Ban homepage. ➔ Renew the SIP passwords in your user account and enter them in your system. ➔ Check the settings in your firewall.

VoIP system

➔ Carry out a firmware update of your VoIP phone. ➔ Set up a new, secure password for the user interface of your phone. ➔ Activate Use encrypted connections (https) in the web interface of the phone. ➔ Renew the SIP password in your user account and enter it in your VoIP phone. ➔ Activate Set up a firewall for your network.

Tip: For creating a secure password, it is recommended to use upper- and lowercase letters, numbers, and special characters. In addition, the password should consist of at least 12 characters. You can also find more information on the pages of your system manufacturer or on the page of the Federal Office for Information Security.