For the complete documentation index, see llms.txt. This page is also available as Markdown.

How do I log in with my access data?

Instructions for logging in to sipgate – login via email, Google social login, first login as a user, and two-factor authentication.

You can access your personal sipgate account at https://login.sipgate.com/ access it. There, enter either your email address you used to sign up and your personal sipgate password, or your customer number and your personal sipgate password. You can find your customer number on sipgate invoices at the top right or, for direct debit payments, on your bank statements.

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If you have forgotten your password or cannot log in, you will find information on resetting your data in the article Login not possible Information on resetting your data.

Do you want to log in as a user for the first time?

After your sipgate admin has created your personal account, you will receive an email. Open it and simply click the button To the user account.

Logging in via social login with Google

If your company uses Google, you can log in directly with your Google account and therefore do not need to remember an additional sipgate password. Simply click "Sign in with Google". The connection works automatically, because your sipgate admin enters your Gmail address when creating your personal account.

Logging in with email address and sipgate password

1

Enter email

After you have clicked the button in the email, enter your email address and click Sign in with email.

2

Create password

Now you can create a secure password with which you will also log in in the future.

3

Enter email code

For security reasons, you will now also receive a code to your email address.

4

Trust device

After successfully entering it, you can decide whether you trust the browser currently being used and the device. Click Yes, you can dispense with the email code for future logins and only need to enter your email address and password. We only recommend adopting this setting if no other people have access to your devices.

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Two-factor authentication

As a security alternative to Google social login and the email code, you have the option of setting up a two-factor authentication (2FA) set up. Various free apps are available for this purpose. Using the respective app, you will receive a confirmation code for each login after entering your access data, which you enter in the browser.

Forgot password?

If you have forgotten your sipgate password or cannot log in, click the button Forgot password?. Additionally, you will find in the article sipgate login not possible Information on resetting your data.

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