How do I log in with my access credentials?

Instructions for logging in to sipgate – login via email, Google social login, first login as a user, and two-factor authentication.

You can access your personal sipgate account at https://login.sipgate.com/ . There, enter either the email address you used to register and your personal sipgate password, or your customer number and your personal sipgate password. You can find your customer number on the sipgate invoices in the top right, or for direct debit payments on your bank statements.

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If you have forgotten your password or cannot log in, you will find information on resetting your data in the article Login not possible information on resetting your data.

Do you want to log in as a user for the first time?

After your sipgate admin has created your personal account, you will receive an email. Open it and simply click on the button To the user account.

Logging in via social login with Google

If your company uses Google, you can log in directly with your Google account and therefore do not need to remember an additional sipgate password. To do this, simply click on "Sign in with Google". The linking works automatically, as your sipgate admin enters your Gmail address when creating your personal account.

Log in with email address and sipgate password

1

Enter email

After you have clicked the button in the email, enter your email address and click on Sign in with email.

2

Create password

Now you can create a secure password that you will also use to log in in the future.

3

Enter email code

For security reasons, you will now also receive a code at your email address.

4

Trust device

After successfully entering it, you can decide whether you trust the browser and device currently in use. If you click on Yes, you can do without the email code for future logins and only need to enter your email address and password. We only recommend using this setting if no other people have access to your devices.

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Two-factor authentication

As a security alternative to Google social login and the email code, you have the option of setting up two-factor authentication (2FA) . Various free apps are available for this purpose. With the respective app, you will receive a confirmation code for each login after entering your credentials, which you then enter in the browser.

Forgot password?

If you have forgotten your sipgate password or cannot log in, click on the button Forgot password?. In addition, you will find in the article sipgate login not possible information on resetting your data.