> For the complete documentation index, see [llms.txt](https://help.sipgate.de/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.sipgate.de/cloud-telefonanlage/en/getting-started/readme/wie-melde-ich-mich-mit-meinen-zugangsdaten-an.md).
# How do I log in with my login details?
You can access your personal sipgate account at access it. There, enter either the email address you used to sign in and your personal sipgate password, or your customer number and your personal sipgate password. You can find your customer number on sipgate invoices at the top right or, for direct debit charges, on your bank statements.
If you have forgotten your password or cannot log in, you can find information in the article [Login not possible](https://help.sipgate.de/hc/de/articles/5433769597341) information on resetting your data.
#### **Do you want to log in as a user for the first time?**
After your sipgate admin has created your [personal account](https://help.sipgate.de/hc/de/articles/4403594541201-Benutzer-innen-anlegen-und-verwalten), you will receive an email. Open it and simply click the button **To user account**.
#### **Logging in via social login with Google**
If your company uses Google, you can log in directly with your Google account and therefore do not need to remember an additional sipgate password. Simply click on **"Sign in with Google"**. The connection works completely automatically by having your sipgate admin enter your Gmail address when creating your personal account.
#### **Logging in with email address and sipgate password**
{% stepper %}
{% step %}
**Enter email**
After you have clicked the button in the email, enter your email address and click on **Sign in with email**.
{% endstep %}
{% step %}
**Create password**
Now you can create a secure password that you can also use to log in in the future.
{% endstep %}
{% step %}
**Enter email code**
For security reasons, you will now receive a code at your email address.
{% endstep %}
{% step %}
**Trust device**
After successfully entering it, you can decide whether you trust the browser and device currently being used. Click on **Yes**, you can dispense with the email code for future logins and only need to enter your email address and password. We recommend only adopting this setting if no other people have access to your devices.
{% endstep %}
{% endstepper %}
#### **Two-factor authentication**
As a security alternative to Google social login and the email code, you have the option of setting up [two-factor authentication (2FA)](https://help.sipgate.de/hc/de/articles/4421549797649-Zwei-Faktor-Authentifizierung-so-sch%C3%BCtzen-Sie-Ihren-Account-doppelt) for this. Various free apps are available to you. Through the respective app, you receive a confirmation code for each login after entering your access data, which you enter in the browser.
#### **Forgot password?**
If you have forgotten your sipgate password or cannot log in, click the button **Forgot password?**. In addition, you will find in the article [sipgate login not possible](https://help.sipgate.de/hc/de/articles/5433769597341-sipgate-Login-nicht-m%C3%B6glich-) information on resetting your data.
---
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