> For the complete documentation index, see [llms.txt](https://help.sipgate.de/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.sipgate.de/cloud-telefonanlage/en/getting-started/readme/was-ist-die-web-app-die-sipgate-useroberflaeche.md).

# What is the web app? - The sipgate user interface

Overview of the sipgate web app – functions for account management, My Telephony, and settings for admins and users.

{% tabs %}
{% tab title="sipgate classic" %}
The web app is your **user interface**, which you use to **set up and manage** your account. When you log in to your sipgate account, a overview page appears with menu items that take you to the various areas in your account. The user interfaces for admins and users differ from one another. Admins can additionally navigate in the area of the **account management** navigate, while users can only access the area **My telephony** can access. We introduce these areas and their functions in this article.

![sipgate-Hilfecenter-benutzeroberfläche1.png](https://4045603198-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fg0qj71PeONPljdPedXLf%2Fuploads%2Fgit-blob-251cd7e75420e65b2c95efcce29a4e010dc24eab%2Fsipgate-Hilfecenter-benutzeroberfl%C3%A4che1.png?alt=media)

**account management**

The individual functions in account management are divided into the three areas **phone system**, **Products** and **Account** divided. In the area **phone system** you can make all settings that are directly related to your line. These include user management and booking phone numbers, among other things. The area **Products** includes all products that can be booked in addition to the standard functions. In the area **Account** account details can be viewed and adjusted. In addition, all invoices are stored here.

{% hint style="info" %}
**Tip:** Detailed information about the individual menu sections can be found in the help center under [Using sipgate](https://help.sipgate.de/hc/de/categories/360003650078-sipgate-nutzen) and [account management](https://help.sipgate.de/hc/de/categories/360003643977-Accountverwaltung) made available.
{% endhint %}

**My telephony**

Using the button **My telephony,** at the top right\*\*,\*\* you will get access to the phone line linked to your account.

On the left side there is a sidebar with which you can access various settings for your line. Under the item **activity list** you can view your connection data. You will receive information about incoming and outgoing calls. In the **Presence display** you can see whether a call is currently in progress on the individual extension numbers or whether they are available. Under **Contacts** you can save and retrieve contact details. In the menu item **Telephony** routing, voicemail, fax, as well as the devices and their status are shown. You can get an overview of the mobile connections and their usage data via the menu item **Mobile network**.

**settings**

Here you can make individual settings for voicemail and your personal block list, manage notifications about certain events, and edit your personal data.

**Video: First steps**

{% hint style="info" %}
**Note:** The sipgate app CLINQ is now called sipgate app.
{% endhint %}
{% endtab %}

{% tab title="sipgate neo" %}
The web app is the interface through which you can manage the entire account as an admin, or your personal settings as a user. You log in with your access data via [login.sipgate.com](http://login.sipgate.com/) log in. You will then be redirected to the overview page, where you can manage all settings.

**As an admin**

![](https://4045603198-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fg0qj71PeONPljdPedXLf%2Fuploads%2Fgit-blob-3190605f2ae15349f01b30badc807da102415c68%2Fmceclip0.jpg?alt=media)

When you log in to the sipgate account as an admin, you get an overview of all account settings. This is divided into the sections Phone system, Products, and Account.

Here you can create and delete users, book and delete phone numbers, as well as create and delete locations.

You can also manage your users' landline numbers and extensions as well as their mobile and fax connections, set up the sipgate AI Frontdesk as well as conference rooms and IVR voice menus, and view and manage the account details and address data.

**As a user**

![](https://4045603198-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fg0qj71PeONPljdPedXLf%2Fuploads%2Fgit-blob-16797bf378ff72e087bede8cb29e78236f498987%2Fmceclip1.png?alt=media)

Users without admin rights have more limited access to the web app. After logging in, users see all channels they are involved in. Here they can log in and out of each available channel. Users can also, in the menu item **Apps and devices** manage their end devices independently.

Under **Contacts** users can view and edit their personal contacts, as well as delete existing contacts and add new ones.

The menu item **Mobile network** leads to the overview page for existing mobile options from sipgate. Here users can view their data usage and book data volumes or voice flat rates independently.

In the menu item **Fax and SMS** all incoming and outgoing faxes and SMS are listed.

Under **settings** users have the option to set up individual notifications, edit their block list, and update their personal data.
{% endtab %}
{% endtabs %}


---

# Agent Instructions
This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com.

## Querying This Documentation
If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter, and the optional `goal` query parameter:

```
GET https://help.sipgate.de/cloud-telefonanlage/en/getting-started/readme/was-ist-die-web-app-die-sipgate-useroberflaeche.md?ask=<question>&goal=<endgoal>
```

`ask` is the immediate question: it should be specific, self-contained, and written in natural language.
`goal` is optional and describes the broader end goal you are ultimately trying to accomplish on behalf of the user. GitBook uses it to tailor the answer towards what is most useful for that goal.

The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.