What is the web app? - The sipgate user interface
Overview of the sipgate web app – functions of account management, my telephony, and settings for admins and users.
The web app is your user interface, which you use for setting up and managing your account. When you log in to your sipgate account, an overview page appears with menu items that take you to the different areas in your account. The user interfaces for admins and users differ from one another. In addition, admins can navigate to the area of the account management while users can only access the area My Telephony . We will introduce these areas and their functions in this article.
account management
The individual functions in account management are divided into the three areas telephone system, Products and Account divided. In the area telephone system you can make all settings that are directly related to your line. These include user management and booking phone numbers, among other things. The area Products includes all products that can be booked in addition to the standard functions. In the area Account account data can be viewed and adjusted. In addition, all invoices are stored here.
Tip: Detailed information about the individual menu sections can be found in the Help Center under using sipgate and account management here.
My Telephony
Using the button my telephony, at the top right**,** you get access to the phone line linked to your account.
On the left-hand side there is a sidebar with which you can access various settings for your line. Under the item event list you can view your connection data. You will receive information about incoming and outgoing calls. In the presence display you can see whether a call is currently active on the individual extension numbers or whether they are free. Under Contacts you can save and retrieve contact details. In the menu item Telephony in addition to routing, voicemail, fax, as well as the devices and their status are displayed. An overview of mobile connections and their usage data can be found via the menu item Mobile network.
settings
Here you can make individual settings for voicemail and your personal blocklist, manage notifications about certain events, and edit your personal data.
Video: First steps
Note: The sipgate app CLINQ is now called sipgate App.
The web app is the interface through which you can manage the entire account as an admin, or your personal settings as a user. You log in with your access data via login.sipgate.com . You will then be redirected to the overview page, where you can manage all settings.
As admin
When you log into the sipgate account as an admin, you get an overview of all account settings. These are divided into the sections telephone system, products, and account.
Here you can create and delete users, book and delete phone numbers, and create and delete locations.
You can also manage your users’ landline numbers and extensions as well as their mobile and fax connections, set up the sipgate AI front desk as well as conference rooms and IVR voice menus, and view and manage the account’s account and address data.
As user
Users without admin rights have more limited access to the web app. After logging in, users see all channels they are included in. Here they can log in and out of each available channel. In addition, users can independently manage their devices in the menu item Apps and devices .
Under Contacts Users can view and edit their personal contacts here, as well as delete existing contacts and add new ones.
The menu item Mobile network takes you to the overview page for existing mobile options from sipgate. Here users can view their data usage as well as book data volumes or voice flat rates independently.
In the menu item Fax and SMS all incoming and outgoing faxes and SMS are listed.
Under settings users have the option to set up individual notifications, edit their blocklist, and update their personal data.
Last updated