What is the web app? - The sipgate user interface
Overview of the sipgate web app – functions for account management, My Telephony, and settings for admins and users.
The web app is your user interface, which you use to set up and manage your account. When you log in to your sipgate account, an overview page appears with menu items that take you to the various areas of your account. The user interfaces for admins and users differ. In addition, admins can navigate to the account management area, while users can only access the My telephony area. We present these areas and their functions in this article.
account management
The individual functions in account management are divided into the three areas phone system, Products and Account divided up. In the area phone system you can make all settings that are directly related to your line. This includes, among other things, user management and booking phone numbers. The area Products includes all products that can be booked in addition to the standard features. In the area Account account data can be viewed and adjusted. In addition, all invoices are stored here.
My telephony
Using the button My telephony, at the top right**,** you have access to the phone line linked to your account.
On the left-hand side there is a sidebar from which you can access various settings for your line. Under the item event list you can view your connection data. You receive information about incoming and outgoing calls. In the Presence display you can see whether a call is currently active on the individual extension numbers or whether they are free. Under Contacts you can store and retrieve contact details. In the menu item Telephony the routing, voicemail, fax, and the devices and their status are displayed. An overview of mobile connections as well as their usage data can be obtained via the menu item Mobile network.
settings
Here you can make individual settings for voicemail and your personal block list, manage notifications about certain events, and edit your personal data.
Video: First steps
The web app is the interface through which you can manage the entire account as an admin, or your personal settings as a user. You log in with your credentials via login.sipgate.com and then you are redirected to the overview page, where you can manage all settings.
As an admin
When you log in to the sipgate account as an admin, you get an overview of all account settings. This is divided into the sections telephony system, products, and account.
Here you can create and delete users, book and delete phone numbers, and create and delete locations.
You can also manage the landline numbers and extensions as well as the mobile and fax connections of your users, set up the sipgate AI front desk as well as conference rooms and IVR voice menus, and view and manage the account's account and address data.
As a user
Users without admin rights have more limited access to the web app. After logging in, users see all channels in which they are involved. Here they can log in and out of each available channel. Furthermore, users can in the menu item Apps and devices manage their devices independently.
Under Contacts users can view and edit their personal contacts, as well as delete existing contacts and add new contacts.
The menu item Mobile network takes you to the overview page for existing sipgate mobile options. Here, users can view their data usage as well as book data packages or unlimited calling plans independently.
Mobile network Fax and SMS all incoming and outgoing faxes and SMS are listed.
Under settings users have the option of setting up individual notifications, editing their block list, and updating their personal data.
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