How do I verify my company location with sipgate?

Here’s how to verify your company location with sipgate – required documents, process, and notes for international locations.

Before you can make calls with sipgate, your locations must be verified. This ensures that we comply with the legal requirements of the Federal Network Agency and that phone numbers are not misused. Verification is required once and must be carried out by admins of the account.

Create location and start verification

1

Open locations

As an admin, open the account management and go to Locations.

2

Create location

Create a new location.

3

Start verification

After creation, you will be automatically prompted to verify the location.

Proof for German locations

To verify a location in Germany, upload proof showing the company address. Accepted documents include, for example:

• Excerpt from the commercial register

• business registration

• Land register extract

• Lease agreement with the location address

The documents are submitted via file upload. The review usually takes place within a few days.

Verification of international locations

For locations outside Germany, please follow the instructions when booking international phone numbers and upload the requested documents.

Using locations that are not yet verified

You can set up a location even if verification has not yet been completed. The following functions are already available to you:

• Book phone numbers and assign them to users or groups

• Start porting existing phone numbers

However, telephony will only be activated after successful verification.

Verify additional locations

If you want to add additional locations, also go to the Account management → Locations.

1. Select the three-dot icon next to the location.

2. Upload the required documents or start the verification.